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J.C. Lewis Ford
Savannah, GA
584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 20, 2014
The sales staff at JC Lewis Ford is most knowledgeable and very friendly. All of my inquiries were quickly and correctly answered, and any information that would be helpful to me was also quickly provide and very friendly. All of my inquiries were quickly and correctly answered, and any information that would be helpful to me was also quickly provided. The friendliness and attention to detail of the staff, and of Ms Christi in particular made this a most pleasant experience-without the drama and negotiation that other dealerships have offered. I would certainly recommend this dealership to others and I would tell them to ask for Ms Christi if they want true Southern charm with the latest in information and great personal service. More
by jaybo6
Employees Worked With
Christi Huth, Larry Bonorato
March 18, 2014
I placed a special order for a ford vehicle. I was apprised of all steps through the process. Once it arrived, the sales process was seamless. Great experience! apprised of all steps through the process. Once it arrived, the sales process was seamless. Great experience! More
by Sssanders
Employees Worked With
James Godwin
March 08, 2014
Worst attempted car buying experience ever! I saw an explorer online so I called the dealership and spoke with John Mikret to get some questions about the vehicle answered since I live seven hours away. explorer online so I called the dealership and spoke with John Mikret to get some questions about the vehicle answered since I live seven hours away. While I was waiting on his phone call back I did the pre-approval through my credit union and they sent my information to the dealership. I received a phone call from a different sales person Emily who had gotten my info from the credit union. She went to find out the same information I asked John. After 24 hours from my initial contact I finally got my questions answered and asked for a price quote from Emily. The quote I received was wrong with additional charges added, upping the price. I contacted Emily to get the price quote corrected to send to my credit union at around 1 pm. I was assured it would be fixed and sent to me. I didn't receive a response from that point on. I called numerous times and just received voice mails. I even had my son go by the dealership since he stills lives there and look at the car and to tell them to give me a call, to no avail. I made a final call at closing time and talked to a Mike who worked in new cars and was told to just drive down and they should fix everything while you are on the way. I declined and asked for him to have a manager call me first thing in the morning since one was not available. So on the third day of trying to buy this car from them I call again 30 minutes after they open and finally get to talk to a manager, Jim, since I was getting all of the run around who tells me the car was just sold last night, but wait he has a more expensive one with less options and more miles available. More
by stryfed_1
Employees Worked With
John Mikret, Emily Baack
March 04, 2014
We agree that this was the easiest vehicle purchasing We agree that this was the easiest vehicle purchasing experience that either of us have ever had. The Online service was excellent, the online prices We agree that this was the easiest vehicle purchasing experience that either of us have ever had. The Online service was excellent, the online prices are a little lower than those at the dealership and the selection was good. Even though we were on a tight budget, we know we got good deal that was affordable for us. In the future, we look forward to our next purchase from your dealership, thank you and thanks to all of your sales personal. More
by LSyperda
Employees Worked With
Bruce Roseman
March 02, 2014
I made a scheduled appoint for the Ford "Works Package" and a down load of the computer for any codes. Chase Roble did an excellent job of getting my vehicle completed and I was out the door in a Package" and a down load of the computer for any codes. Chase Roble did an excellent job of getting my vehicle completed and I was out the door in about 1-hour. As a Director of Customer Service for my employer I appreciate good talent and a genune care of customers. I will return to JC Lewis Ford in the future for service work and there could be a "New" 2015 Mustang on the horizon from sales standpoint. More
by MJCLUNE
Employees Worked With
Chase Roble
February 28, 2014
Excellent service staff! Very friendly staff that keeps you informed as to the progress of your service, and if anything else has been identified during their multi point inspection. Great dealership, and you informed as to the progress of your service, and if anything else has been identified during their multi point inspection. Great dealership, and one I would highly recommend to anyone looking for service for their vehicle or looking to purchase a new our used car or truck! More
by breese68
Employees Worked With
Lexi, Barry Drummond, Frank Maiorano
February 24, 2014
I made the appointment over the internet and would rather have selective a specific time. None the less I did get prompt service. It was the middle of the day and I anticipated the wait of approximately 1 have selective a specific time. None the less I did get prompt service. It was the middle of the day and I anticipated the wait of approximately 1 hour and 45 mins. More
by fblackburn1
Employees Worked With
N/A, Darryl Smith
February 24, 2014
What a great experience! My wife was scheduled to work in Savannah over the Valentine weekend and I was fortunate to tag along. While she was working I had some spare time so decided to look around for a new Savannah over the Valentine weekend and I was fortunate to tag along. While she was working I had some spare time so decided to look around for a new vehicle for her. We had been casually looking for sometime but just had not decided on the right vehicle. When I stopped in to JC Lewis Ford and began looking I sat down the first day with a salesperson but could not find the vehicle but made an appointment to come back with my wife the next day. We were greeted the next day by Larry Morse who set down with us to get an idea of the requirements we needed in a vehicle. After gathering all the info and our price limit he went to work to find the vehicle. He not only found the vehicle but went and picked it up at another dealership (a three hour trip) and took the time to set up the mysync and explain to my wife how everthing worked. Larry made the deal work with our trade in and got the price we had planned on. He was easy going and treated my wife with respect which we had not experienced at other dealers. Larry B made the paper work go as quickly and smoothly as possible explaining all the details. I would recommend if you are looking for a new vehicle it's worth traveling a few hours south to JC Lewis Ford to find a pleasant buying experience. More
by timeforfree
Employees Worked With
Larry Bonorato
February 20, 2014
I have a 2010 Ford Edge and I have always brought my vehicle in for services at J.C. Ford service center. The service is great especially Chase, he is my service guy who always takes care of me when I c vehicle in for services at J.C. Ford service center. The service is great especially Chase, he is my service guy who always takes care of me when I come in whether it's for an oil change, tires, and recently my brake pads. I can trust him on his a advice and that's why I will continue to come back! More
by NikiaHester
Employees Worked With
Chase Roble
February 13, 2014
We purchased a new Ford C-Max Hybrid from C.S. Lewis Ford primarily because of the outstanding customer service response from our sales person Mike Schum -- first by e-mail and phone follow-up and then in-pe primarily because of the outstanding customer service response from our sales person Mike Schum -- first by e-mail and phone follow-up and then in-person. Mike was very knowledgeable, honest, and customer focused. Our car sales experience has typically been less than satisfactory, but Mike and the C.S. Lewis Savannah dealership staff made this a great experience. The C-Max is an excellent vehicle, combining great handling and acceleration with fuel efficiency that far exceeds other hybrids we tested. My wife and I highly recommend this dealership, regardless of the vehicle you are looking for. More
by ferg1036
Employees Worked With
Mike Schum
