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J.C. Lewis Ford
Savannah, GA
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 580 reviews
April 28, 2014
Teamwork I've just purchased my 2nd F-150 (technically my 3rd). Since 2012, I've witnessed this sales and service staff buy into the concept of customer apprec I've just purchased my 2nd F-150 (technically my 3rd). Since 2012, I've witnessed this sales and service staff buy into the concept of customer appreciation. The effort by the entire staff of JC Lewis Ford, management, sales, finance,and service, is absolutely at the top of the game. At no point during my visit, whether it be service, my purchases or being there with my daughter during the purchase of her first new car, have I ever felt NOT appreciated. The entire team, in my experiences, have been over the top great. More
by Kbsmith63
Employees Worked With
Peter Hershey, Chase Roble
April 19, 2014
Excellent, Knowledgeable Service I have a 2013 F-350 DRW that was due for an oil/filter change along with fluids, and tires checks. I was able to make my appointment on JC Lewis' webs I have a 2013 F-350 DRW that was due for an oil/filter change along with fluids, and tires checks. I was able to make my appointment on JC Lewis' website very easily. When I arrived the day of the appointment, I was met quickly and efficiently by Darryl. Services were performed while I waited and completed rapidly. The entire process took ~ one hour and all went well. I feel very confident in letting JC Lewis work on my vehicle. More
by steveduesler
Employees Worked With
Michael Offer, Darryl Smith
April 11, 2014
Limited Edition I dropped in to find out about the Eco-boost Engine. I had a 2008 Limited Edition F-150 that was not very fuel efficient. After talking to Larry Morse I dropped in to find out about the Eco-boost Engine. I had a 2008 Limited Edition F-150 that was not very fuel efficient. After talking to Larry Morse and test driving the 2014 Limited Edition F-150 with Eco-boost, I was sold. I got a HUGE trade in allowance, discounts, the APR I wanted, and payments I could afford. Thanks Larry your the best!!! More
by JLAW72
March 25, 2014
I stopped in from out of town with an overheating problem with my pick up. They looked at it promptly, which was great because I had to leave town the next day. After a couple of hours or more troubleshooti with my pick up. They looked at it promptly, which was great because I had to leave town the next day. After a couple of hours or more troubleshooting, they could not pinpoint a problem, other than I had been towing a trailer. My return trip of over 1000 miles went trouble free. They were kind enough to not charge for the service even though I tried to pay. The service and help were fantastic! More
by vicegrips1
Employees Worked With
Darryl Smith
March 24, 2014
We had a very good experience purchasing a new Explorer. I was extremely impressed with the quality in the new Ford products and their technology is superior to the competition. Our salesperson, David Ditma I was extremely impressed with the quality in the new Ford products and their technology is superior to the competition. Our salesperson, David Ditman , was extremely knowledgeable about all aspects of the Explorer, provided a great overview of the car's capabilities/features and answered all our questions. My biggest concern was dealing with my existing vehicle but this was handled in a very efficient and acceptable manner. Arriving at a final deal was quick, easy and painless. If you are looking for a "no hassle" buying experience I would strongly recommend J. C. Lewis Ford. More
by jgrispo
Employees Worked With
Bill James, David Ditman
March 22, 2014
My experience with Darryl Smith has always been very positive. He is professional and knowledgeable. I trust his judgement and know when I leave my car with him the job will be done correctly. I wasn't positive. He is professional and knowledgeable. I trust his judgement and know when I leave my car with him the job will be done correctly. I wasn't always pleased with the service that I received at JC Lewis, but in recent years the service has greatly improved. Darryl Smith has been instrumental in changing my opinion. Thanks Darryl for DRIFT! More
by becker110
Employees Worked With
Darryl Smith
March 20, 2014
The sales staff at JC Lewis Ford is most knowledgeable and very friendly. All of my inquiries were quickly and correctly answered, and any information that would be helpful to me was also quickly provide and very friendly. All of my inquiries were quickly and correctly answered, and any information that would be helpful to me was also quickly provided. The friendliness and attention to detail of the staff, and of Ms Christi in particular made this a most pleasant experience-without the drama and negotiation that other dealerships have offered. I would certainly recommend this dealership to others and I would tell them to ask for Ms Christi if they want true Southern charm with the latest in information and great personal service. More
by jaybo6
Employees Worked With
Christi Huth, Larry Bonorato
March 18, 2014
I placed a special order for a ford vehicle. I was apprised of all steps through the process. Once it arrived, the sales process was seamless. Great experience! apprised of all steps through the process. Once it arrived, the sales process was seamless. Great experience! More
by Sssanders
Employees Worked With
James Godwin
March 08, 2014
Worst attempted car buying experience ever! I saw an explorer online so I called the dealership and spoke with John Mikret to get some questions about the vehicle answered since I live seven hours away. explorer online so I called the dealership and spoke with John Mikret to get some questions about the vehicle answered since I live seven hours away. While I was waiting on his phone call back I did the pre-approval through my credit union and they sent my information to the dealership. I received a phone call from a different sales person Emily who had gotten my info from the credit union. She went to find out the same information I asked John. After 24 hours from my initial contact I finally got my questions answered and asked for a price quote from Emily. The quote I received was wrong with additional charges added, upping the price. I contacted Emily to get the price quote corrected to send to my credit union at around 1 pm. I was assured it would be fixed and sent to me. I didn't receive a response from that point on. I called numerous times and just received voice mails. I even had my son go by the dealership since he stills lives there and look at the car and to tell them to give me a call, to no avail. I made a final call at closing time and talked to a Mike who worked in new cars and was told to just drive down and they should fix everything while you are on the way. I declined and asked for him to have a manager call me first thing in the morning since one was not available. So on the third day of trying to buy this car from them I call again 30 minutes after they open and finally get to talk to a manager, Jim, since I was getting all of the run around who tells me the car was just sold last night, but wait he has a more expensive one with less options and more miles available. More
by stryfed_1
Employees Worked With
John Mikret, Emily Baack
March 04, 2014
We agree that this was the easiest vehicle purchasing We agree that this was the easiest vehicle purchasing experience that either of us have ever had. The Online service was excellent, the online prices We agree that this was the easiest vehicle purchasing experience that either of us have ever had. The Online service was excellent, the online prices are a little lower than those at the dealership and the selection was good. Even though we were on a tight budget, we know we got good deal that was affordable for us. In the future, we look forward to our next purchase from your dealership, thank you and thanks to all of your sales personal. More
by LSyperda
Employees Worked With
Bruce Roseman
