J.C. Lewis Ford Statesboro

Buyer Beware Initial impression of this dealership was very good as they were responsive to an email request for a price but wanted me to show up to the dealership Initial impression of this dealership was very good as they were responsive to an email request for a price but wanted me to show up to the dealership for negotiations. I showed up and met with my salesman, Justin Girardeau, and began the final negotiations. Mind you, I live 3 hours away but had other work in the area so only had to go a short distance out of the way. While I left the dealership to complete my work, we negotiated via email/text and agreed upon a price for the said vehicle. After negotiating our price, I was informed by my salesman that they had swapped the original sport package wheels off of the truck and replaced them with chrome wheels. I told him that i didn't want the chrome wheels and he said we could work things out. I returned to the dealership to complete the paperwork including all finance paperwork and wrote a check for my deposit. I inquired about them swapping the wheels back to the original package that were advertised and disclosed to me when I originally met with them. Justin said he would have to speak with his sales manager Russ Rozelle. Mr. Rozelle came back out and said he would have to speak with his GM but that there may be another issue; the Savannah lot is working with a buyer on the same truck and said he would have an answer within an hour. Remember, I'm 3 hours from home and its 4:00 pm and I wasn't going to wait another hour after the wheel bait and switch. Bottom line, they were trying to play me with another buyer and whoever was going to pay the most for the truck was going to get it. It didn't matter to them that we had a deal and I had a check in their Finance Manager's hand. Serious lack of integrity and ethics within the management structure of this dealership! More

Very professional Our salesman Brian was awesome, he got all the info I requested and didn't haggle me. Everything he told me about the car we bought was true, I would Our salesman Brian was awesome, he got all the info I requested and didn't haggle me. Everything he told me about the car we bought was true, I would buy another car/truck from Brian! More

Great Experience We live in Charleston, SC and are expecting our first child so we had to upgrade from my wife's coupe. We found the car online and was contacted by Za We live in Charleston, SC and are expecting our first child so we had to upgrade from my wife's coupe. We found the car online and was contacted by Zach. He was more than willing to work with us via phone, gave us sound information on the car and met our price range. Upon arriving 2.5 hours later, he met us at the door, showed us the car and it was everything he said it was. My wife loves the car and I'm more than comfortable knowing my newborn will be in the car, as well. Even after a few days, Zach was more than helpful by answering any and all questions we had. He made it such a great experience to work with JC Lewis. Highly recommend them. More

Great service I always have my oil changed at JC Lewis Ford Lincoln and will continue to. Friendliest bunch of employees you could meet. Will always do business wit I always have my oil changed at JC Lewis Ford Lincoln and will continue to. Friendliest bunch of employees you could meet. Will always do business with this dealer. More

Jc Lewis ford review I love the friendliness of the people and how they continue to remember my name . I also love their attention to detail when it comes to my car and ma I love the friendliness of the people and how they continue to remember my name . I also love their attention to detail when it comes to my car and making sure it is at it's top preformence . I appreciate that they stay in touch with me and explain to me the whole process of what needs to be done to my car. The only thing I'd say needs improvement is the timeliness of things. It used to be a lot faster a few years ago compared to now. Other than that it's an awesome place to go 😊 More

They're always there to help! I dropped my work van off for a new battery on Sunday night. I had no appointment and it was the Monday of a holiday week. They were very busy, of cou I dropped my work van off for a new battery on Sunday night. I had no appointment and it was the Monday of a holiday week. They were very busy, of course, but they worked me in anyways. It did take a couple of hours-but I was a work in. When I came to pick it up I was greeted by name-which was cool because I had literally just walked in! I appreciate the effort they always make to get me back on the road as quickly as possible. More

They get the work done. No problems! They get the problem solved. No waiting or unreasonable charges. Managers are easy to work with and keep you up to date as to the progress of you serv They get the problem solved. No waiting or unreasonable charges. Managers are easy to work with and keep you up to date as to the progress of you service. More

Great experience with JC Lewis staffz Ken Hagin was very helpful . Very friendly and professional. He went above and beyond to meet my needs. I wouldn't want to go anywhere else. I would r Ken Hagin was very helpful . Very friendly and professional. He went above and beyond to meet my needs. I wouldn't want to go anywhere else. I would recommend Jc Lewis to anyone who Wants a great experience. Everyone was very helpful. David pease did an excellent job. I will be car shopping very soon , due to a soon to be 16 yo ; in he house . I will definitely give JC Lewis first choice on meeting my needs. Thanks for such a wonderful experience Ken Hagin and staff. See you soon ., Your reliable constumer, Shannon Hardy More

Great Serviceman Ken is always very helpful and accommodating. The servicemen and staff are always very friendly. The waiting area and other facilities are comfortable Ken is always very helpful and accommodating. The servicemen and staff are always very friendly. The waiting area and other facilities are comfortable and attractive. More