J Bertolet Inc

Rip of artists Had our 2010 cc in for recall service to the drivers side air bag, air bag inflator module and some service work. The service work they charged us tw Had our 2010 cc in for recall service to the drivers side air bag, air bag inflator module and some service work. The service work they charged us twice what they quoted and the service was very poor. The coolant hoses were off as part of the service performed and I had to pull over on the way home because the coolant level was low and the car started to overheat. The replacement of the airbag and inflator module involved work in the steering column and the electronic power steering now is inoperable. We weren't informed of the power steering not working until after our debit card was swiped. We have contacted VW of America the better business bureau and the attorney general to get this resolved and to no avail. We will see bertolet in court. And the service work was a cam timing tensioner replacement due to failure which resulted in an engine failure. I would not recommend J bertolet to anybody for service nor would I recommend buying a VW. More

Finally back to VW!! J. Bertolet is a fantastic dealership! We love the fact that it’s family run; they truly care about the customers and get you the best deal for the ca J. Bertolet is a fantastic dealership! We love the fact that it’s family run; they truly care about the customers and get you the best deal for the car you want. It took us too long to get back into a VW, but finally we did ... the Atlas can’t be beat! We love it!!! More

Very Good buying experience. I was very happy with the purchasing experience of my 2018 Beetle Coast Convertible. There was no need to barter. The price they gave me for the new c I was very happy with the purchasing experience of my 2018 Beetle Coast Convertible. There was no need to barter. The price they gave me for the new car and for my trade were what I had hoped. John and Steve made the process seamless and no stress. More

Bertolet made our day!!!! Bertolet made our day! Best Christmas present ever! So excited to get to know our new VW Atlas. The Bertolet family friendly experience wins again! Bertolet made our day! Best Christmas present ever! So excited to get to know our new VW Atlas. The Bertolet family friendly experience wins again! More

My best car buying experience ever I’ve never enjoyed car shopping. The owner and staff at Bertolet made it a pleasure. They were honest, helpful and very friendly. I will definitely bu I’ve never enjoyed car shopping. The owner and staff at Bertolet made it a pleasure. They were honest, helpful and very friendly. I will definitely buy our next car at Bertolet. More

A Bertolet VW is a better VW. Great customer service, with a no pressure hassle free atmosphere. These guys know VW! Got my first VW over six years ago, and will keep going back t Great customer service, with a no pressure hassle free atmosphere. These guys know VW! Got my first VW over six years ago, and will keep going back to the Bertolets for everything I need! More

My 3rd VW I just drove my brand new Jetta home a minute ago! Bet you xciting! I didn't look at another model( or even at another dealer. I trust these professio I just drove my brand new Jetta home a minute ago! Bet you xciting! I didn't look at another model( or even at another dealer. I trust these professionals implicitly and basically won't do business with anyone else! Why should I when I LIVE everything about my Jettas?! More