J.B.A. Kia

Service Mgr, Jeremy displays phenomenal customer service. His management over the service team displays great leadership and in return provides the customer great service even when inconvenienced by Kia dire His management over the service team displays great leadership and in return provides the customer great service even when inconvenienced by Kia directly. More

Service kept trying to charge me for preventative maintenance covered by my plan, it required multiple phone calls and me reiterating it's part of my plan. maintenance covered by my plan, it required multiple phone calls and me reiterating it's part of my plan. More

The service department is definitely improving. Grateful for the loaner vehicle they provided while my car was worked on for the factory recall. Though a little disappointed that there was an err Grateful for the loaner vehicle they provided while my car was worked on for the factory recall. Though a little disappointed that there was an error when putting the engine back together so I had to give them back my car for another 5 days, and the amount of time I had to spend towing it back to the dealership. But so far seems to be working well and no issues. The dealership has been very accounting, which is great. And staff not supportive and helpful! Still just disappointed with Kia company and now another 2 more recalls on this car. More

The team was extremely kind and very helpful. Jason explained to me about my Kia ev9. The finance department explained my payments and account information. My salesman sold me a beautiful car. I Jason explained to me about my Kia ev9. The finance department explained my payments and account information. My salesman sold me a beautiful car. I happy with my purchase. Everyone at JBA are doing an awesome job. Thank you 😊 More

This location customer service is great. Mr. Timmy Salesperson and his manager treat us very well. We also found so many selections for our car and color choices as well. Mr. Timmy Salesperson and his manager treat us very well. We also found so many selections for our car and color choices as well. More

Great service and good knowledge about vehicles, It made easy to make our mind. Thank you made easy to make our mind. Thank you More

Nice new dealership. Very considerate and helpful. Didn’t make a deal but would come back. Very considerate and helpful. Didn’t make a deal but would come back. More

Slow in scheduling the safety recall due to KIA inspection requirements but after the parts were received, work was completed fast and very satisfied with the results. Service was very good. Thx inspection requirements but after the parts were received, work was completed fast and very satisfied with the results. Service was very good. Thx More

My experience at this dealership started out well. I purchased a beautiful car and was very happy until I needed to bring the car in for a dent I sustained from a trucks tire. When I brought in the ca I purchased a beautiful car and was very happy until I needed to bring the car in for a dent I sustained from a trucks tire. When I brought in the car all of a sudden I didn’t have the dent warranty I believed to have purchased. They told me they would have the financial advisor reach out and go over the terms of the purchase but I have not heard back. When leaving the dealership they made sure they didn’t forget to give me the answers they wanted me to use for their survey. Basically, they wanted me to give them 100% and tried guilting me saying any review that wasn’t at 100% would only reflect on the compensation of the sales attendant. They literally printed out a version of the survey with the highlighted answers I was to select. Overall, this dealership is not as it seems and are only interested in receiving fake reviews/rating in stead of receiving genuine feedback and learning how to improve on their shortcomings and becoming a great dealership. More

The people were great to work with. Friendly, not pushy - an enjoyable car buying experience Friendly, not pushy - an enjoyable car buying experience More