J.B.A. Kia

Staff was excellent. The waiting room was comfortable. I have no complaints for this visit. The waiting room was comfortable. I have no complaints for this visit. More

From time appointment was made to arriving to service department, the staff was warm, friendly, funny, detailed, and extremely professional. I will continue to recommend this KIA dealership and service d department, the staff was warm, friendly, funny, detailed, and extremely professional. I will continue to recommend this KIA dealership and service department to everyone looking for a new few car. More

The sales and service department at JBA Kia is amazing! I have and will continue to recommend them to everyone! I have and will continue to recommend them to everyone! More

It was a great experience and Darmon made everything super easy. I would recommend JBA. super easy. I would recommend JBA. More

Terrific experience. The team was very responsive to our questions, the test drive was short, but we were generally knowledgeable before arrival. The purchase experienc The team was very responsive to our questions, the test drive was short, but we were generally knowledgeable before arrival. The purchase experience was reasonably efficient as well. More

Was there on Saturday, 11/11/23. I began with Charles online as we had lengthy texts about the vehicle which convinced me to travel 3+ hours to see it in person. Was assisted at th I began with Charles online as we had lengthy texts about the vehicle which convinced me to travel 3+ hours to see it in person. Was assisted at the dealership by Lawrence and Dennis. I must say the vehicle was all it was hyped up to be. Lawrence and Dennis were professional and courteous in working with me to make the purchase happen. It was a pleasure! Honest and straightforward made the discussion easier. No high pressure sales tactics just honest plain dialogue. The little things like that are appreciated. I AM VERY HAPPY I MADE THE TRIP!! More

The dealership had exactly what I was looking for and the process was quick and speedy. Darmon Smalls was an excellent salesman. process was quick and speedy. Darmon Smalls was an excellent salesman. More

Salespeople was great. Young and learning. Management should know more about the cars and accessories. We googled several things and told them what they were. The financial Young and learning. Management should know more about the cars and accessories. We googled several things and told them what they were. The financial advisor took an attitude when we refused the extra insurance plans. More

The process for buying for my first car was absolutely amazing & easy thanks to Darmon. amazing & easy thanks to Darmon. More

As usual, JBA Kia surpassed my expectations and I was out within an hour. The service staff (especially Tracy Delgado) are just the best I have encountered and I have complete confidence that they are lookin within an hour. The service staff (especially Tracy Delgado) are just the best I have encountered and I have complete confidence that they are looking after my best interests and doing all the right things. The same cannot be said for Kia of Annapolis who are a stain on the industry; I drive an extra 30 minutes to Glen Burnie to avoid the disaster of the Annapolis Kia service department who will never touch one of my cars ever again. More