J.B.A. Kia

My husband is not happy of the the car we purchase because they didn’t explain will about the features of the car and we end up of purchasing the car that we have and the worse thing is we drive our c because they didn’t explain will about the features of the car and we end up of purchasing the car that we have and the worse thing is we drive our car for one week and we didn’t know that the car is not yet in our insurance because we thought that they called already our car insurance company because we always bought a car that we go home that everything is good and the dealership company will call our car insurance to put in and we don’t have nothing to worry but this time it’s different experienced that we have.im sorry but this is our experienced this time. More

I had taken my Kia Sorento to 2 dealerships to find out why when vehicle is locked with fob it no longer "chirps". This was a short lived fixed, after the software recall done and stopped shortly afterward why when vehicle is locked with fob it no longer "chirps". This was a short lived fixed, after the software recall done and stopped shortly afterwards. I had taken it to Kia Bowie to fix and all they did was disconnect the battery without pulling my car into a bay or even performing any type of diagnostics to find out the issue. After all, I contacted Jeremy, at J.B.A, and he was very helpful and got me an appointment within 2 days. Within 5 seconds of my car being serviced, they were able to diagnose the problem and determine a "temporary" fix until the replacement part is ordered. The level of quality and great service of the team at J.B.A. has changed my experience with Kia service. I will take the 30 min. drive to J.B.A. as they make you feel like you are "part of the family." Thank you Jeremy, Tracy, and the entire service team for such a great experience. More

Great service and I love how they are flexible and try to help people. Off course I recommend their services help people. Off course I recommend their services More

This was warranty service at a Mall location sponsored by Kia, Handled well. Little wait, no pressure. Kia, Handled well. Little wait, no pressure. More

This was a Great experience, the staff was very helpful and nice! The wait area has a great work space for me to work out of while I waited. The paperwork has good detail of what was done and the staff too and nice! The wait area has a great work space for me to work out of while I waited. The paperwork has good detail of what was done and the staff took the time to explain it as well. The dealership was clean and well keep. I will be bringing back both of my Kia’s for all future work. More

JBA was a great experience and informative with purchasing my very first car. I felt heard and understood. Everyone was so accommodating and nice getting me the exact car I was in the market for. purchasing my very first car. I felt heard and understood. Everyone was so accommodating and nice getting me the exact car I was in the market for. More

Personnel very welcoming, knowledgeable, and caring. Facility lovely and cheerful. Beverage selection nice. Look forward to buying another Kia. Facility lovely and cheerful. Beverage selection nice. Look forward to buying another Kia. More

Mr Smalls was an excellent salesperson to work with. Very clear, honest, and nice. 10/10 Very clear, honest, and nice. 10/10 More

I am very happy with my experience. Brian McCauley was extremely helpful and I would recommend this dealership. Brian McCauley was extremely helpful and I would recommend this dealership. More

They were professional and courteous. They made sure that my every need was met and explained the entire car buying process. . They made sure that my every need was met and explained the entire car buying process. . More