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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
479 Reviews

479 Reviews of J.B.A. Chevrolet - Service Center

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February 08, 2025

They did a lousy job by not fixing the original factory equipped tire warranty. I had to go to Tires Plus to fix the problem. JBA charged us a diagnostic fee and Tires Plus didn't. More

by hlbryantjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Stump
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello, 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 08, 2025

Always good service never have any trouble when I come to have my car serviced. More

by beanjivinadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who
Report | Print
Feb 12, 2025 -

J.B.A. Chevrolet responded

Thank you for choosing J. B. A. Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 06, 2025

Good service,quick and professional. Always friendly. Vehicle Always returned clean. Never had a problem when I had my car there. More

by INKMAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

J.B.A. Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

JBA Chevrolet is the best Chevrolet service department I have ever worked with. Kind personnel and great customer service. More

by BARBAROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Inson
Report | Print
Feb 11, 2025 -

J.B.A. Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Very happy with the service I received. Attendant was fast & courteous. Would recommend you to friends and family. Thank you More

by MSUDBROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person performing oil changes on a Saturday
Report | Print
Feb 11, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

February 05, 2025

I normally speak with Rachel and she is awesome. The service center completes the service on my Camaro in a reasonable amount of time. And they always work with my schedule. They also have a gentlem More

by LINDABANISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2025

Gerry is a phenomenal advisor. He kept me very informed and up to date with every aspect of the process. More

by ajohnson8156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Jackson
Report | Print
Feb 11, 2025 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Very quick and easy oil change. Professional and kind workers will continue to have J.B.A. work on my car More

by DEERALW
Recommend Dealer
Yes
Employees Worked With
Went on a Saturday didn’t work with sales people
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Feb 11, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 31, 2025

Great customer service. Everyone extremely nice. Don't know what else to say except great customer service More

by LUCYMOONEY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

January 30, 2025

Glenn Bobbitt, Provided me excellent customer service! I will be returning my vehicle under his care. More

by EARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bobbitt
Report | Print
Feb 03, 2025 -

J.B.A. Chevrolet responded

Earrick, we're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

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