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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
396 Reviews

396 Reviews of J.B.A. Chevrolet - Service Center

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October 09, 2024

Was so nice, great costumer service! Will back again when I need to upgrade my truck! More

by michaelcotrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

October 09, 2024

I thought their shuttle service was horrible. I waited 45 minutes being patient as I could. After asking how much longer, I was told the guy would be around shortly. He showed up. Come to find ou More

by LOST21DOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Oct 13, 2024 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Ben Aiello, 410-766-6315

October 08, 2024

Excellent service and good customer care. This is my second car from J.B.A. and both Times I went with no money down and was able to drive off the lot the same day. More

by DESHAWN.MCMILLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

October 08, 2024

What a ripoff! $1400 for fluid changes, and no military discount. Then they quoted me for $1600 brake job. I will NEVER come back to JBA for Service or to buy ano More

by JACATSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Schuey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 04, 2024

Dealer ship is clean along with the service center. I have purchased over 6 vehicles from JBA and have developed a good relationship with the service manager. My vehicles have been serviced on time and More

by alderrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

October 03, 2024

JBA has one thing going for it, the sales department. For almost 20 years I have avoided dealing with this service department at all costs. I never purchase any extended care plans, oil changes or anythi More

by KAZWARSAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drone 1, Drone 2, Drone 3
Oct 12, 2024 -

J.B.A. Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to Ben Aiello, 410-766-6315. We look forward to hearing from you.

October 03, 2024

GREAT LOCATION AND GREAT STAFF, VEHICLES ARE EXCELLENT, SERVICE MANAGERS ARE GREAT AND SERVICE WAS GREAT More

by bombhead76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

Service was completed in timely manner and the crew was friendly. Appointment was scheduled efficiently. More

by tniazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

Jba is a good dealer service dept is very very efficient and thorough always easy to get scheduled, not sure they check history to make sure redundant service is avoided. More

by d.demarsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britany
Oct 06, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

Friendly staff and great service. I will not take my truck to anyone other than J.B.A. Chevrolet. More

by smeyett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

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