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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
449 Reviews

449 Reviews of J.B.A. Chevrolet - Service Center

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February 17, 2019

Complete fail I took my 2017 Silverado in for two issues. Check engine light and reduced power mode and car play problems. I dropped my car off at 7:30 in the morni More

by Iona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen
Mar 07, 2019 -

J.B.A. Chevrolet responded

Hello, it is disappointing to read the comments in your review. Providing our customers with vehicle service they can feel confident in is something that is important to us and I am disappointed to learn that this was not your experience. I'd like the opportunity to further discuss your experience and determine the best way that we can restore your faith in our services. If you are willing, please contact me directly 410-787-3156 at your earliest convenience. - Matt Ingson, Service Manager

February 14, 2019

Great Service Department I always feel like family and they go the extra mile to make sure everything is done right the first time. A Great Place for all your car needs More

by Jr21136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen, Jim
February 10, 2019

Professional Service Service Department personnel are extremely professional and always courteous to me. Able to talk about the vehicle and explain any problems or servic More

by gmman,len74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
February 09, 2019

Fantastic - as always Service was fantastic. The staff is always courteous (don't know how they do it, because some customers are very rude) friendly and are accommodating More

by GlenBurnieFrankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Ray and fellow from GBP
February 03, 2019

5 Star Service We have bought two used certified vehicles from JBA in the past several years. We always have excellent service and receive e-mail notifications when More

by blackjack1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front Desk Service personnel very friendly and helpful
February 02, 2019

Excellent Service Department Helen S. Has always been my service coordinator. Pleasant straightforward and professional employee. She's very personable and hears your concerns ver More

by Bree2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Showalter
February 02, 2019

Great Service JBA has always been friendly and courteous. Their service is top notch and they always work hard to ensure customer satisfaction. My Service Rep, Hele More

by 19HiCountry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen
January 31, 2019

Friendly Everyone here is so friendly and understanding. They all go above and beyond to make sure that you and your vehicle are taken care of and in a timely More

by Aubrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady with short hair and tattoos
January 29, 2019

Helpful, honest and all in a timely manner. Very satisfied c JBA exceeded my expectations ! Hands down would recommend JBA for sales and service. Honest, friendly, and prompt. The best experience for service and More

by Mikeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben aiello
January 29, 2019

JBA - SAFETY FIRST I bought a used truck from JBA and took it in for the 1st oil change. They took care of my trucks needs and then advised me about my front wheels whic More

by MsFaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Brady
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