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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
470 Reviews

470 Reviews of J.B.A. Chevrolet - Service Center

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June 21, 2024

I Came in for an oil change and tire rotation a few weeks back and tires were never rotated More

by Franki0814
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please reach out to Ben Aiello, 410-766-6315 when you can so we can address this situation directly. Thank you and have a great day.

June 21, 2024

Always on time when schedule is make and it so easy to get a schedule on time The customer service are great More

by fellspoint2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2024

I have purchased several cars from JBA over the years and one of the main reasons that I keep going back to them is the excellent service department. It has been a deciding factor in my decisions to look int More

by johnson1407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
several other salesmen
Jun 22, 2024 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 19, 2024

The dealership J B A was great i will be going back. The service was great More

by THOMASBOSLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 18, 2024

JBA offers top notch service. They do their best to always offer the fastest service while acting in a professional manner. More

by fry3234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Very efficient and courteous. JBA always does a great job with service. Knowledgeable service folks working at the center. More

by KDEPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

John did his job In a timely and professional manner the work was excellent Thank you More

by shabob3946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

J.B.A. Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

This is the second time that I have had my oil changed and my tires were not rotated or the pressure checked. This is my own fault for not checking before I left the dealership, but I shouldn't have too. More

by Mkthommen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa - ok
Jun 14, 2024 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello at 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 12, 2024

very professional. gary is the best. service was completed in a timely manner. waiting area very clean and a nice cup of coffee More

by PSHIRLEY1978
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gary
Jun 14, 2024 -

J.B.A. Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 09, 2024

Overall I enjoy the A1 service here. I am just extremely disappointed for charges associated with the well known transmission issues that I feel should be absorbed by the dealership. I d More

by WCQUAMINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RACHEL DISNEY
Jun 12, 2024 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Ben Aiello at 410-766-6315 when you have a chance. Thank you, and we look forward to hearing from you.

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