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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
479 Reviews

479 Reviews of J.B.A. Chevrolet - Service Center

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April 25, 2025

I had a 7:30 appointment and my vehicle was not looked at until after 1:30. What is the point of having an appointment. This is not good customer service. It happens all the time, but this was the worst si More

by bill.gabinet
Recommend Dealer
Yes
Employees Worked With
Did not work with sales.
Apr 28, 2025 -

J.B.A. Chevrolet responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to Ben Aiello, at 410-766-6315 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 20, 2025

Thanks JBA for excellent service on my vehicle. Sale Rep kept me informed of the process until the completion of the damages. More

by ROBINSMIFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

Great dealer - no gimmicks - straight shooters - I felt like Jason S and mgmt were willing to work with me and treated me with respect throughout. There is a reason they have been in business for 48 years More

by schaeferc00
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

J.B.A. Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

April 19, 2025

My service visit was effortlessly scheduled, and I was waited on immediately upon arriving at the dealership. More

by davidjanifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Apr 22, 2025 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 18, 2025

Great customer service. Very knowledgeable in auto repair craftsmanship. Front desk receptionist pleasant. Front desk and lobby clean, clear of any clutter. Lead has a great More

by CHARDE_FORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spriggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

J.B.A. Chevrolet responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

Went in Saturday morning for oil change and tire rotation..very fast and efficient and friendly service. More

by KPLUMBERDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name..he ran the outside service coordination..man was all over tge place ..getting work done
Apr 18, 2025 -

J.B.A. Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2025

J.B.A. was on time for their scheduled appointment. The work performed was excellent. More

by jcleeton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with
Apr 16, 2025 -

J.B.A. Chevrolet responded

Thank you so much for your positive comments about J. B. A. Chevrolet! We hope to see you soon!

April 07, 2025

JBA has a Great Customer Service. Besides purchasing our vehicles from JBA we also take them there for any needed servicing and look to John Knoerlein for any assistance who is always More

by UnionYes26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Knoerlein
Apr 12, 2025 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 05, 2025

Always pleasant and professional. Car always ready when promised. I have purchased several vehicles from them. More

by kg578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

i do not have my title yet i should have gotten it by know other than that i give you 5 stars More

by ckdgunsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

J.B.A. Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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