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J.B.A. Chevrolet - Service Center

Glen Burnie, MD

4.5
460 Reviews

460 Reviews of J.B.A. Chevrolet - Service Center

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March 14, 2025

Excellent customer service by Gary,Rocky and The parts department. I always enjoy interaction with them. They are Excellent employees who care about pleasing you. More

by Edisonnross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary 5 stars.
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Mar 19, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 14, 2025

Excellent service and regard for the customer. Completed in a timely way. I recommend JBA. More

by cnpjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

J.B.A. Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 13, 2025

Glen did a good job explaining the services required and getting the work done while I waited. More

by WESTEVENS.PSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen
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Mar 16, 2025 -

J.B.A. Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at J. B. A. Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

The service was excellent, vehicle repaired. the service writer was friendly and knowledgeable. will recomend jba service dept. More

by cknight1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john knoerlein
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Mar 14, 2025 -

J.B.A. Chevrolet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

My scheduled appointment for oil change took 2 hours and I was late for work More

by 4kathysours
Recommend Dealer
No
Employees Worked With
Service department
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Mar 14, 2025 -

J.B.A. Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ben Aiello at 410-766-6315 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 07, 2025

The service was excellent, and completed in a timely manor. I would highly recommend JBA More

by frankie38us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for the recommendation, and have an amazing day!

March 05, 2025

John K. provided excellent customer service. He showed genuine compassion and care with what I needed for my car. His expert knowledge, honesty, and integrit More

by Trina @ Solomon's Financial Group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Knoerlein
Report | Print
Mar 09, 2025 -

J.B.A. Chevrolet responded

Trina, we're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. We sincerely value your business and look forward to your next visit!

March 04, 2025

Not happy how we were treated. Told we needed front and rear brakes, took to another independent shop and turns out we only needed front rears Plus I was charged $85.00 for brak More

by BResnick820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William A Hendry Iv
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Mar 08, 2025 -

J.B.A. Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to Ben Aiello, 410-766-6315 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 03, 2025

The process was quick. Only took about 2.5-3hrs. I knew what I wanted when I walked in so that helped the process. Everyone was very friendly and polite. Even offered lunch More

by wickedmercedez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Aggrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Schuey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ristaino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Cotterino-Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Rathstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

J.B.A. Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2025

I experienced great service at this dealership. Friendly, quality service and trustworthy. I recommend them. More

by WENDY4164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hoskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2025 -

J.B.A. Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing J. B. A. Chevrolet and we hope to see you again soon!

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