
Ivey Motor Company, Inc.
Robert Lee, TX
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63 Reviews of Ivey Motor Company, Inc.
I've traded with Ivey Motor for many many years, I don't think I could go anywhere else. Great friendly dealership who do a great job at what they do. think I could go anywhere else. Great friendly dealership who do a great job at what they do. More
I am not changing my mind about our buying experience at all! Buddy was and is a wonderful salesman for this establishment!! What I am changing are my views and review of the place as a whole!!! When we pur all! Buddy was and is a wonderful salesman for this establishment!! What I am changing are my views and review of the place as a whole!!! When we purchased our second vehicle I had decided that instead of taking them to our usual place for service (huge mistake on my part) I would drive the 60 miles one way to come here and have them do it seeings how we did purchase from them. Well, I am not one for complaining at all and I have been extremely patient with this and everytime I have needed a service from here I have made my appointment as so that I don't have to wait all day for a service and since we live so far away it isn't possible just to drop them off and go back for them. Each time I have had to wait over a hour and a half sometimes longer and the last time I had the diesel serviced there they failed to check my def and I ended up having to go in and pay 3 times before they FINALLY got it right!! So then I called and made my appointment to take one in this week to be serviced and I get there on time like I am supposed to be, early actually as usual, and the service person comes out and was extremely nice and let me know what they needed me to do and so therefore I did. So I get my grandbabies and daughter and we go inside to sit down just like I always have done every time I go there. There isn't a soul inside where we are sitting we aren't even sitting close together but mind you we just got out of the same truck and the woman said do y'all need a MASK and I said excuse me and she said do y'all need a MASK and I said no I have a medical card and she said well we require a MASK so I said well we will just go outside. Ok first off why when I called did your people not inform me I would be sitting in your establishment for about 2 hours with a MASK. Second off when the service person, which mind you was extremely nice, came to me they were NOT wearing a MASK. Third the coffee pot I noticed inside had ZERO hand sanitizer beside it for said MASK wearing customers that TOUCHED the coffee pot and cups with their OWN hands after TOUCHING everything else what's the purpose of that?! It is against my CIVIL rights for you to force me to have to wear a MASK!!! Just like it is yours constitutional rights not to serve me!! Just like it is my constitutional rights to take my business some place else, which I did!! I took our truck to our other service person which is much closer and DOES NOT require their customers to go against their CIVIL rights!! I came here with full intention of purchasing another vehicle yesterday but apparently you do not need our business here anymore!! Thank you. Have a blessed day. Mrs. J. M. Rich #TRUMP 2020!!! #impeachabbott More
Excellent dealershhip The dealership is outstanding. They are courteous, friendly and very helpful in a phases of the work. They changed my oil, rotated my tires and se The dealership is outstanding. They are courteous, friendly and very helpful in a phases of the work. They changed my oil, rotated my tires and set my sirus radio stations.. They were very helpful. More
Friendly & Professional Great friendly folks and professionals at what they do. Quickest buy in and out I've ever experienced with no sales BS to deal with. Great friendly folks and professionals at what they do. Quickest buy in and out I've ever experienced with no sales BS to deal with. More
Ivey motors is the best place to purchase a new vehicle. Friendly and professional and very helpful! No pressure sales.. Comfortable environment and straight forward. Friendly and professional and very helpful! No pressure sales.. Comfortable environment and straight forward. More
Great fast service These people are always willing to go the extra mile. Service dept. work hard to schedule the time you want and are always friendly and respectful of These people are always willing to go the extra mile. Service dept. work hard to schedule the time you want and are always friendly and respectful of your needs and time. More
Cole Flanagan served us with amazing service and even delivered the truck to us! Amazing person to do a deal with! Phenomenal human being who treated us with such respect and had the best experience with delivered the truck to us! Amazing person to do a deal with! Phenomenal human being who treated us with such respect and had the best experience with this man, did I mention that he delivered the truck! Just an amazing experience buying a new truck from this dealership and Cole made it better! More
Oil Change Gone Wrong Unfortunately their Service Department is incompetent. Did our oil change & didn't install air filter correctly. It filled safety filter full of debri Unfortunately their Service Department is incompetent. Did our oil change & didn't install air filter correctly. It filled safety filter full of debris, stranded us for 3 hours, AND we had to pay for Jim Bass to fix. The Extended Warranty wouldn't cover, because it was the FORD Dealership faulty oil change. Said Jim Bass was lying, but Bass had the computer codes and fixed it. Ivey Motors refuses to reimburse the $242 to fix for their inadequate service. Will not do business with a company that will not stand behind their work. More
Amazing Dealership The folks at Ivey Ford go above and beyond on Sales and Service. I've bought vehicles from them and had vehicles serviced by them and never had one is The folks at Ivey Ford go above and beyond on Sales and Service. I've bought vehicles from them and had vehicles serviced by them and never had one issue. The second you walk in they treat you like family. Honest people/Great work. What more can you ask for? More