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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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June 21, 2021

Brandon is great about working with my busy schedule to get my car in for service. More

by LOWLEE
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 22, 2021 -

Isringhausen Imports responded

Thank you. We strive to make servicing your vehicle as convenient as possible.

June 17, 2021

Excellent service provided in a timely manner. Courteous and friendly staff who go out of their way to satisfy their customers. Returned automobile looked better than when new. More

by AFRIGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Jeremy
Jun 17, 2021 -

Isringhausen Imports responded

Thanks! We try each and every day to earn your business!

June 17, 2021

Brandon did an "Outstanding" job, adjusting his service schedule, to fit my car into yesterday's activities. The appointment debacle, was my fault, not Isringhausen Imports mistake. Thank you for a great 1 More

by Dirk Olsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner, Nick (Technician/Video)
Jun 22, 2021 -

Isringhausen Imports responded

Thanks for the great review, Dirk. Hope to see you again.

June 16, 2021

The service I received from Isringhausen imports was exquisite, . My service advisor Gary Rogers was Professional and polite. I live 2 1/2 hours away from the dealership, they picked up my 2015 Porsch More

by hassakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Jun 17, 2021 -

Isringhausen Imports responded

Thanks for the great review! Glad to hear you're enjoying the benefits of our Priority 1 Service.

June 15, 2021

Matt arranged everything to pick my car up, bring me a loaner and bring my car back at no charge. Now, if we could just get him to accidentally bring me an M5 instead of my car.... More

by offrdk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 17, 2021 -

Isringhausen Imports responded

Glad to hear you like our vehicle pickup/drop-off service. Nice try on the free M5. :)

June 15, 2021

Thank you for another excellent service. My tires were changed and scuffed wheels refinished, and it was completed efficiently and well. I have 3 MB serviced at Isringhausen and would not take any to any More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gray, Zach
Apr 12, 2023 -

Isringhausen Imports responded

Thanks for the review!

June 14, 2021

Excellent. I’m always pleased with the friendly, polite and professional assistance. It’s easy to drop in for a quick question. I had an air conditioning question and they checked it and resolved it right More

by MBROLAND2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Homer & Cory
Jun 14, 2021 -

Isringhausen Imports responded

Glad to hear we were able to resolve your A.C. problem quickly and get you on your way. Thanks for the comment.

June 12, 2021

Friendly, explain what needs to be done, easy to make a service appointment, answers any & all questions I have. Will pick up & return car if needed. Still charge for tire rotation though! More

by c.b.stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 14, 2021 -

Isringhausen Imports responded

Thanks for the great review, C.B., and your continued business.

June 12, 2021

As has been the case over the past several years I have been a customer of Isringhausen, the service is superb. They are extraordinarily accommodating and go the extra mile to ensure logistical issues in d More

by steve@olsongc.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers and Zach Parrish
Jun 14, 2021 -

Isringhausen Imports responded

Thanks, Steve. Vehicle pickup/drop-off is just one of the benefits of our Priority One service.

June 11, 2021

The service department is always very courteous, prompt and willing to help in any way. Everyone is very friendly. They are spot on with service and any other problem that may arise. More

by STMAROMA4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 14, 2021 -

Isringhausen Imports responded

Thank you! Our service team goes above and beyond every day!

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