Isringhausen Imports - Service Center
Springfield, IL
264 Reviews of Isringhausen Imports - Service Center
I was extremely impressed with the professionalism, promptness and cleanliness at the service center. They answered any and all questions I had. My expectations were exceeded. Thank you. promptness and cleanliness at the service center. They answered any and all questions I had. My expectations were exceeded. Thank you. More
The Best Dealer and Service department EVER!!It just The Best Dealer and Service department EVER!! It just doesn’t get more professional and more courteous than Isringhausen. Love the new service video The Best Dealer and Service department EVER!! It just doesn’t get more professional and more courteous than Isringhausen. Love the new service video also. More
Staff is friendly. I had good communication with Brandon and he was able to schedule an appointment quickly that worked with my schedule. Mechanics are very knowledgeable and always willing to talk and answ and he was able to schedule an appointment quickly that worked with my schedule. Mechanics are very knowledgeable and always willing to talk and answer my questions. More
Always receive friendly service. Very reliable and accommodating. Easy to make an appointment. I feel like my vehicle is well maintained and I receive an explanation as to what is being checked during accommodating. Easy to make an appointment. I feel like my vehicle is well maintained and I receive an explanation as to what is being checked during my service appointment. More
The staff at Isringhausen is always way beyond the quality of anything you get from any other BMW (or any other make for that matter) dealer. it spoils you to go anywhere else. quality of anything you get from any other BMW (or any other make for that matter) dealer. it spoils you to go anywhere else. More
Always get excellent service and this time it was great as usual. Appreciate the coffee and convenient waiting area. Miss reading theWall Street Journal though. as usual. Appreciate the coffee and convenient waiting area. Miss reading theWall Street Journal though. More
Called to keep me informed and provided loaner for my convenience. Was an overall good experience. Dealership notified me of the recall and set up service as soon as possible. convenience. Was an overall good experience. Dealership notified me of the recall and set up service as soon as possible. More
Timely and quality service. Tire leak repaired without replacing the tire as a cost savings ! Car was washed and annual maintenance cost reasonable. Thank you! replacing the tire as a cost savings ! Car was washed and annual maintenance cost reasonable. Thank you! More
My service was excellent. There was some confusion with my invoice. I was emailed the invoice, requesting payment. When I called to pay with my card I was told it had not yet been sent over from Gary. Ic my invoice. I was emailed the invoice, requesting payment. When I called to pay with my card I was told it had not yet been sent over from Gary. Icalled the following day and after some searching she found the ticket and I gave her my credit card. Several days later Gary called to say the invoice had not been paid. I told him about the phone payment but he could find no record of it. I again gave my card number. Two days later they called for my number again in order to issue a refund as my card had been charged twice. Not the usual efficiency. More