Isringhausen Imports - Service Center
Springfield, IL
264 Reviews of Isringhausen Imports - Service Center
Excellent customer service! Isringhausen consistently provides excellent service! They took the time needed to get to the root of the problem and as a result save me about $1000 Isringhausen consistently provides excellent service! They took the time needed to get to the root of the problem and as a result save me about $1000 dollars in repairs. They do quality work. The service department is always accommodating and the provision of shuttle service or a loaner car is much appreciated. More
Expert detailing of E Class inside and out! Isringhausen detailed my E Class inside and out, and when they finished later that day, it looked like new!!! My experience with everyone from making Isringhausen detailed my E Class inside and out, and when they finished later that day, it looked like new!!! My experience with everyone from making the appointment, the shuttle service to paying for the service was courteous, professional, friendly and really happy to be of o service. More
Worth Making the Trip We are in our 2nd Mercedes Benz from Isringhausen even though there is a MB dealer locally. The professional and courteous service received at Isring We are in our 2nd Mercedes Benz from Isringhausen even though there is a MB dealer locally. The professional and courteous service received at Isringhausen makes driving the 85 miles well worth it. We acquired our vehicles from Jeff Coleman who is a total professional and great to work with. The service experiences on our vehicles is always thorough and professionally done by their shop personnel. Gary and Joe are the best. They go out of their way to make sure the customer is completely satisfied. They even offer to come and get our car and leave a loaner which we take advantage of often. Isringhausen is truly a 5 Star dealership. More
30,000 mile service Very professional and prompt service. Good communication with service staff. They provided solid information along with accurate estimates. Great exp Very professional and prompt service. Good communication with service staff. They provided solid information along with accurate estimates. Great experience. I would highly recommend Isringhausen Imports to anyone needing service for their vehicle. More
Great Service and Experience I recently had my Mercedes E350 serviced at Isringhausen and was very pleased with my experience. So much that I have no problem driving 60 or so mile I recently had my Mercedes E350 serviced at Isringhausen and was very pleased with my experience. So much that I have no problem driving 60 or so miles to Isringhausen from now on even though I have a Mercedes dealership in my town. Carl was very accommodating, helpful and knowledgeable. Friendliest service I've ever experienced. The entire process was very smooth and hassle free from begining to end. More
I suddenly had difficulty steering my Chrysler Aspen. Right then, I drove it directly to the Isringhausen service department. I did not have an appointment. They welcomed me and took my car into the serv Right then, I drove it directly to the Isringhausen service department. I did not have an appointment. They welcomed me and took my car into the service area. Within an hour, they called and told me that the water pump was leaking and needed replacement. On this Friday afternoon, they did not have one in stock and told me they would be able to have it fixed on Monday. That was certainly fine with me! AT 4:40 p.m., they called back and told me it was fixed and I could pick up my car! They called around and found a water pump locally and completed the replacement. This is typical of the service I have had at Isringhausen. Carl Mott, the Service Manager, is always courteous and very accommodating. The workmanship is excellent as well. Consistently outstanding service! More
Joe Brennan's service department has supported my Mercedes cars for 20 years. His department's performance has bee outstanding in every sense of the word. He is very professional, friendly and helpfu Mercedes cars for 20 years. His department's performance has bee outstanding in every sense of the word. He is very professional, friendly and helpful in dealing with the customer. More
Joe Brennan and Gary Rogers are just super with service! Geoff Isringhausen, the owner and all employees top notch. The recent purchase was my 3rd MBenz from there.! Mike Custer and Rob Sanders sold latest. Geoff Isringhausen, the owner and all employees top notch. The recent purchase was my 3rd MBenz from there.! Mike Custer and Rob Sanders sold latest. Excellent! Archie Sanderson sold me my first one there and was great too. I love the way I am treated at Isringhausen. Many other people do also. Dr. Les Hohenstein Springfield, Illinois More
Excellent service, personal caring of the dealership in all regards. Gary, Geoff, each employee knows and cares about me and my cars! Dr. Les Hohenstein all regards. Gary, Geoff, each employee knows and cares about me and my cars! Dr. Les Hohenstein More