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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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March 12, 2021

Timely, honest, fair, courteous. This dealer is superior in every way. I have been seeing them for over two decades. I have always been treated well. More

by WorldB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 15, 2021 -

Isringhausen Imports responded

"Timely, honest, fair, courteous." Mind if we use that in an ad? In all seriousness, thanks for your continued business. You, and customers like you, are the reason we're celebrating our 40th year in business this year, so thanks!

March 06, 2021

good diagnosis testing that discovered a problem in starting my car. Got a good price on parts and labor. And my car was repaired the next day and in very clean condition. More

by chuckbue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Gary
Mar 08, 2021 -

Isringhausen Imports responded

Thanks, Chuck. Our factory-trained techs pride themselves in "fixing it right the first time."

March 05, 2021

Very professional service from start to finish; from making the appointment to driving off the lot. Easy to work with and provided excellent care during the whole process. More

by MARK.STEPHENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 05, 2021 -

Isringhausen Imports responded

Glad to hear you had a positive service experience, Mark. We hope to see you again.

March 05, 2021

As always, polite, helpful, and excellent service. Always timely and explain the service to be done, parts necessary and costs involved. Car washed and clean when picked up. More

by HFELDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 05, 2021 -

Isringhausen Imports responded

Thanks for your kind words. People love our car washes. The folks in the wash bay do a great job.

March 03, 2021

Great service and communication. The Volvo concierge service where they picked up my car instead of having to drive to the dealership was an added plus ! More

by jerry.boster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 04, 2021 -

Isringhausen Imports responded

Glad to hear you took advantage of the complimentary vehicle pick-up/drop-off. It's one of the many benefits of Isringhausen's Priority 1 service.

March 03, 2021

The service was quick, efficient, and top notch as usual. Simply the best in town for many years - the main reason we chose Isringhausen Imports. More

by vescousa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Mar 04, 2021 -

Isringhausen Imports responded

Thanks for the compliment! Our service team members are the unsung heroes of our dealership.

March 01, 2021

Outstanding service and attention to my vehicle! Video of the inspection of my car was a surprise but great! Personnel were very nice and helpful, too. More

by SUESTOTS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have forgotten names, sorry, but everyone was great!
Mar 01, 2021 -

Isringhausen Imports responded

Hi, Sue. Glad you had a positive experience. Thanks for the feedback on the inspection videos -- they're a relatively new addition to our service experience.

February 28, 2021

Isringhausen goes above excellent service. Looked like a new car when I arrived to pickup. Car was spotless and even the entire dashboard was dusted! My total cost was less than quoted! They simply are the More

by MQUINO2348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 01, 2021 -

Isringhausen Imports responded

Thanks for the feedback. Our service team strive to deliver Priority 1 service every day.

February 27, 2021

Mike did a great job of listening to me and helping me I had two issues on a trip and hopefully with update it will be taken care of More

by JIMANDI38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike. Service
February 27, 2021

Dealership, service department, and salesman have always exceeded my expectations. My wife and me are thoroughly pleased with the services rendered. I look forward to future business there. More

by EDDTSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Mar 01, 2021 -

Isringhausen Imports responded

Thanks for your kind words and your continued business!

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