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Isringhausen Imports - Service Center
Springfield, IL
264 Reviews
264 Reviews of Isringhausen Imports - Service Center
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March 23, 2021
The service we have received in the past has been disappointing. Our current service experience left us with doubts about the response we received regarding a series of warning lights appearing on th disappointing. Our current service experience left us with doubts about the response we received regarding a series of warning lights appearing on the dashboard display, followed by some erratic performance of our car. Initially we were told to bring our car in but it was not possible to deal with this problem for a week. After the car stranded my wife we seemed to have the dealers attention. However, they seem perplexed by the problem and to this date they have not managed to fix whatever is wrong with our car. This problem was not assessed well at the beginning as the service department dismissed any potential seriousness of the problem. The combination of delay and uncertainty has left us without a solution and without our car for nearly two weeks. We are hoping for a solution to this problem in the next day or two. More
by WYNSNOBS
Verified CustomerEmployees Worked With
Zach, Anthony
March 18, 2021
Zach and Anthony made this a very easy experience for me. They were ready when I arrived, the issue with my car was resolved promptly, and they took great care of me at every step. They were ready when I arrived, the issue with my car was resolved promptly, and they took great care of me at every step. More
by Vette Lover
Employees Worked With
Zach, Anthony
March 18, 2021
Very professional and informative. They take care of the issues at hand in a short period of time. The parts department had the items in stock that I needed. issues at hand in a short period of time. The parts department had the items in stock that I needed. More
by BRUCE.DELAI
Employees Worked With
Zack Parrish
March 17, 2021
Zach provided his usual thorough and courteous service. Everything was done on a very timely basis and with updated information along the way. The availability of a loaner car was also very helpful. Everything was done on a very timely basis and with updated information along the way. The availability of a loaner car was also very helpful. More
by KMCFADDEN0
Employees Worked With
Zach Parrish
March 17, 2021
Great personal service, Jeremy kept in contact with me through the day. He sent me a video link of the technician inspecting our vehicle. The shuttle driver were courteous as always through the day. He sent me a video link of the technician inspecting our vehicle. The shuttle driver were courteous as always More
by GPKOEHLER
Employees Worked With
Jeremy
March 14, 2021
Car was pick and deliveredVedio of car inspection and Car was pick and delivered Vedio of car inspection and recommended services Car back as time recommendations Service department can be reached in Car was pick and delivered Vedio of car inspection and recommended services Car back as time recommendations Service department can be reached in acceptable time More
by DYAP
Employees Worked With
Brandon
March 13, 2021
Very customer oriented. Service Department easy to work with for scheduling appointments. We live 2 hours away and appreciate the use of a loaner vehicle [to shop and eat] while the service is being perfo with for scheduling appointments. We live 2 hours away and appreciate the use of a loaner vehicle [to shop and eat] while the service is being performed. More
by norwest63
Employees Worked With
Zach
March 13, 2021
A first-class operation from sales through service. Personnel are friendly, accommodating, competent and professional. Facilities are clean with good amenities. I have happily dealt with Isringhausen Personnel are friendly, accommodating, competent and professional. Facilities are clean with good amenities. I have happily dealt with Isringhausen for many years More
by MIKELAWRENCE64
Employees Worked With
Mike and Matt
March 12, 2021
Highly responsive, professional, timely and friendly service. Your service consultants represented Isringhausen well. I will gladly get my 2021 Volvo XC90 service there in the future. service. Your service consultants represented Isringhausen well. I will gladly get my 2021 Volvo XC90 service there in the future. More
by eric.escobar
Employees Worked With
Carl and Brandon
March 12, 2021
I've been an Isringhausen sales and service customer for over eight years, with four different Mercedes, BMW and Porsche vehicles over that time period and their sales and service experience is world class. over eight years, with four different Mercedes, BMW and Porsche vehicles over that time period and their sales and service experience is world class. They are friendly, honest and treat everyone with respect and fairness. Gary Rogers and Zach Parrish are both exceptional Porsche service advisors. They know the Porsche line up very well and are great to work with. More
by 911+Cayenne Fan
Employees Worked With
Zach Parrish
