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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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March 28, 2021

Great service experience as usual. Prompt and courteous service experience. A new loaner vehicle while my vehicle was being serviced which is one of the most important perks for me. More

by KLR530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 30, 2021 -

Isringhausen Imports responded

Thanks for the feedback. We try to ensure our Priority 1 customers get a late-model loaner of the same make. It's a convenient way to check out the latest vehicles.

March 27, 2021

Everyone at Isringhausen is first class, from the mechanics, the two guys that picked up and delivered my car and of course Brandon coordinating the whole thing! More

by margstrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 30, 2021 -

Isringhausen Imports responded

Thank you! Our service people are the unsung heroes of the entire dealership. They really go above and beyond each day.

March 27, 2021

Easy to make service appmt. Friendly people. Attractive and clean facility. Quality service work. Have used the dealership for many years and have always been satisfied with both sales and service. More

by MDUNLAP104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 30, 2021 -

Isringhausen Imports responded

Thanks for your continued business. Isringhausen is celebrating our 40th year in business, thanks to repeat customers like you!

March 26, 2021

Provided vehicle appointment that met my schedule, provided transportation to and from my workplace at requested times, and delivered repaired vehicle in very clean condition with minimal wait time. More

by DOGLESBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Mar 30, 2021 -

Isringhausen Imports responded

Thanks for the kind words, Doglesby. We know our customers' time is their most valuable commodity and try to be respectful of that fact.

March 26, 2021

State of the art facility offering exceptional sales and services. Very pleased with my experiences with Isringhausen Imports. I’m willing to pay a little more here for such great service. More

by Lighting guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Parrish
Mar 30, 2021 -

Isringhausen Imports responded

Thanks for the great review, LG. We try our best.

March 25, 2021

We have been a customer for over 30 years and always have found your staff to be the most responsive and attentive group of people to help in any situation. More

by maiello4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 25, 2021 -

Isringhausen Imports responded

Thanks for your continued business! Isringhausen is celebrating its 40th anniversary this year, thanks to repeat customers like you!

March 25, 2021

They do an excellent job of keeping you informed about the status. Good communicators and appreciated the video of my vehicle. Appreciate the use of a loaner vehicle More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 25, 2021 -

Isringhausen Imports responded

Thanks, Kenny! Glad to hear you had a positive service experience.

March 24, 2021

Professional and friendly service folks are very easy to deal with. Now on my 6th Volvo and am always pleased with Isringhausen service and sales More

by jmrrsn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner, Mike Custer, Scott Sables
Mar 24, 2021 -

Isringhausen Imports responded

Your sixth Volvo? That's awesome! Thanks for you kind words ... and your continued business.

March 24, 2021

Your people care !! They are always quick to assist on any issue. The culture is professional and caring ! I refer friends and relatives all the time. More

by maiello4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden
Mar 24, 2021 -

Isringhausen Imports responded

Thank you! It means a lot to us that you would refer friends and family.

March 23, 2021

Polite, trustworthy, committed to great customer service. Skilled, thorough technicians. All of the staff instill confidence. Highly recommend! I plan to buy my next car at Isringhausen. More

by MARCIA.LARSON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
Mar 24, 2021 -

Isringhausen Imports responded

Thanks, Marcia. Our service team members are the unsung heroes of our dealership!

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