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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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April 02, 2021

SWEET - while I was working they came to my workplace, did the repair and gone - EXCELLENT ! Thanks! ... (adding words here to make this thing take) More

by CWORKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
didn't get his name
Apr 05, 2021 -

Isringhausen Imports responded

Thanks! We try to make servicing your vehicles as convenient and painless as possible.

April 02, 2021

I’m happy that we decided upon ISRINGHAUS to service and repair our vehicle. There will always be competitors that you can take your autos to. But, ISRINGHAUS offers more than just Service. They treat ev More

by jlreed040487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for your kind words. As the saying goes, anyone can sell you one car. Our goal is to make customers for life!

April 01, 2021

It's always a pleasure to have my auto serviced by your department. Very comfortable waiting area. Always fun to view the latest Volvo offerings. More

by HELENLKF97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Apr 05, 2021 -

Isringhausen Imports responded

We like seeing you too, Helen. Did you happen to check out the 2021 Volvo XC40 Recharge in our showroom? It's Volvo's first all-electric SUV. It's well worth a look.

April 01, 2021

Hi,Thanks again for the prompt attention to the leak I Hi, Thanks again for the prompt attention to the leak I had on my truck roof. Happy once again 👌 To all the folks at isringhausen Cheer More

by DEN.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All @ Volvo Service
Apr 05, 2021 -

Isringhausen Imports responded

Happy to be of service! We're here if you need us again.

April 01, 2021

The work was done promptly and correctly. No hassles. Comfortable waiting area with good coffee and snacks. This was for the car's 3rd routine service. More

by DBUTLER4
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for the review. Our goal is to make servicing your vehicle as pleasant and hassle-free as possible.

April 01, 2021

Expert Road test by mechanic found issue with rear wheel bearing. Parts ordered promptly and repaired in less than 2 days. Car delivery to my home as a convenience. More

by chuckbue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary the Service Manager. Jim the Mechanic.
Apr 05, 2021 -

Isringhausen Imports responded

Glad to hear you had a positive service experience, Chuck. Our factory-trained techs strive to fix the problem the first time!

March 31, 2021

Very friendly, helpful and efficient. Answered all questions. Wait area was very well stocked and clean. Masks worn. Very fast service. Loved the clean car. More

by jvellis4953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for commenting. We take Covid-19 guidelines seriously and try to put our guests at ease.

March 31, 2021

The service department promptly serviced our car and kept us informed throughout the process. We worked with Brandon, who was friendly and professional. We’ve always experienced great service at this dea More

by SAMAXWELL4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for the compliment, Sam. And thanks for your continued business!

March 30, 2021

Quality from the word GO! Always a pleasant greeting. Good explanations of issues. Quick, timely repair, evaluation, or maintenance. The service center may be a main reason for repeat, satisfied custo More

by gburns1292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 30, 2021 -

Isringhausen Imports responded

Thanks! Service visits can be a little confusing and scary. We think simple, concise explanations go a long way. We can also provide a video of the problem if we can't show it to you in person.

March 30, 2021

Service was exemplary. Vehicle was completed in a timely manner. Impressive service area. Installed new floor mats. Brandon gave a review of vehicle software. Very informative. More

by RTTRIMBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for sharing! Brandon is one of our best. We'll pass along your compliment.

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