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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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April 10, 2021

Great service experience. Brought my Porsche in for oil change and "spring service" Easy to schedule and was immediately greeted. Treated very well during my stay at the dealership. All options were explai More

by ADOWLING462
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 12, 2021 -

Isringhausen Imports responded

Thanks for the review! Our Porsche service team is the best!

April 10, 2021

4th visit for check engine light this year. Within 1-2 weeks after visit the light goes back on and they find something new wrong. More

by sherrickad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
April 09, 2021

Service on car was well done & professional. Everyone was very kind & good to work with. Isringhausen always does a good job. Great People to work with. More

by donita1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Parrish
Apr 09, 2021 -

Isringhausen Imports responded

Thanks for the review, Donita. We try our best!

April 09, 2021

Incredible, aside from my excellent driving skills which were underrated by your reports, BMW service is "the top" as we say in Chatham. Jeremy and David are extremely helpful, respectful, personable and m More

by JACORREA.TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and David
Apr 09, 2021 -

Isringhausen Imports responded

Thanks! We think you're "the top," too. (Do people really say that in Chatham?)

April 08, 2021

The service staff are all friendly and go above and beyond to ensure you have a good experience! I purchased my vehicle at a different dealership and I don’t get treated any differently. I’ll definit More

by BRIAN.BERTRAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 09, 2021 -

Isringhausen Imports responded

Thanks, Brian. Glad to hear you enjoyed your service experience and are considering Isringhausen for your next purchase.

April 08, 2021

Great service. The staff is excellent in taking care of us and our car. It is 100% great service. Communication is excellent. Enjoy talk ing with the staff. More

by RITA.MCDOWALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and sales staff!
Apr 09, 2021 -

Isringhausen Imports responded

Thanks, Rita! While no one really looks forward to service visits, we try to make them as painless as possible.

April 07, 2021

Always a pleasure to be treated kindly, communicated with, on time service and out the door with a clean serviced car!! Very prompt and professional. More

by MOIRA109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 08, 2021 -

Isringhausen Imports responded

Thanks! Our service people go above and beyond the call of duty every day!

April 05, 2021

Isringhausen’s is a great dealership that offers impeccable service 100 percent of the time. They are always friendly and very knowledgeable. Turnover is good so time is mot wasted waiting More

by VASCULYNNE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Porsche staff
Apr 08, 2021 -

Isringhausen Imports responded

Thanks for your kind words. We try our best!

April 04, 2021

Customer since 1992. Sales and service 5 Star. In many ways, I value service more than sales and I can't say enough good things about Gary. More

by LJKOHAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 05, 2021 -

Isringhausen Imports responded

Wow! Thanks for your continued business. It means the world to us. We'll pass along your comment to Gary.

April 02, 2021

Very prompt professional service. Staff is very friendly and courteous staff. The waiting area is very clean and neat. Coffee, soda and water is always present plus a healthy snack. A very pleasurable ex More

by LERCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 05, 2021 -

Isringhausen Imports responded

Glad to hear you had a pleasant service experience. Our service staff are the unsung heroes of the dealership.

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