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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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April 27, 2021

Isringhausen Service took excellent care of our 911's needs. As Always it was a pleasure spending time there. Great people to work with. Thanks to their Porsche Service Team! More

by donita1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Parrish
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the review and your continued business! We sincerely appreciate it!

April 26, 2021

I was totally pleased with my service on my Alfa Romeo Stelvio. I just had routine maintenance done but everyone I dealt with was amazing! Thank you so much for great customer service! :) More

by susie.havener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl made my service appointment
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback, Susie! Glad to hear you had a pleasant experience. Although we mainly service our core makes (BMW, Mercedes, Porsche and Volvo), we're more than happy to service virtually any vehicle.

April 26, 2021

We want to especially thank Mike Dejanovich, the BMW service manager, who went out of his way to find winter tires and wheels for our 2011 BMW. Last winter, those tires were critical in helping us navig More

by richwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback and your continued business! We're celebrating our 40th year in business this year, thanks in part to repeat customers like you!

April 25, 2021

The car was fixed promptly. The staff was friendly and went out of their way to make our repair as pleasant as possible. We were given a loaner car to use so we did not have to wait while they checked the More

by oller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner, Charlie
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the positive review. Glad to hear you're enjoying the benefits of Priority 1 Service. We know our customers' time is their most valuable commodity and act accordingly. Thanks again!

April 24, 2021

We always have wonderful customer service at Isringhausen. Friendly staff and great service. We like the video they send as well so we can see what is going on with the car. More

by lam249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback. The service videos are relatively new for us, but the response has been strong. We're glad to hear they enhance the overall service experience.

April 23, 2021

Amazing people, great service, quality in every way. We buy all of our vehicles here however my new wife has an Alfa Romeo and they treat it as if they sold it. At the end of her lease, we will be shopping More

by DJHINSPFLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl and Gary are peak performance professionals
Apr 23, 2021 -

Isringhausen Imports responded

Thanks! It means a lot to us when customers come back again and again. Thanks for the review and your continued business.

April 23, 2021

We were offered a loaner and since we live out of town, that saves us a lot. I also had other appointments that day in Spfd which helped. We were sent a video of what was checked and showing that all was More

by RIBOCRAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 23, 2021 -

Isringhausen Imports responded

Thanks for the great review! Sounds like you're enjoying the benefits of our Priority 1 service. The service videos are new, but people seem to like them.

April 23, 2021

Mr Volvo talks to me. He is starting to sound like a she. Thanks. The power steering battery I had mentioned last year but was overlooked? Why I called to get fixed More

by genewalk61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandan
Apr 23, 2021 -

Isringhausen Imports responded

Thanks for the feedback, Gene. We try our best to earn your business.

April 22, 2021

Excellent overall experience! I especially liked getting the video of Nick working on my car, driving a cool loaner BMW, and benefitting from the value pricing offered by Matt. More

by roger.bolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Nick
Apr 23, 2021 -

Isringhausen Imports responded

Roger, glad to hear you had a positive service experience. Thanks for the review!

April 20, 2021

Had my first of 3 FREE oil changes with Volvo purchase. Brandon is awesome, his service department is very efficient, kind and thorough. Love the extra detail they provide when servicing your vehicle with More

by KK2616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 23, 2021 -

Isringhausen Imports responded

Glad to hear you had a positive service experience. Enjoy your Volvo!

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