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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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May 01, 2021

My car was serviced promptly and they washed it so it looked wonderful. They kept me informed about things that will need attention in the future. More

by BYRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 03, 2021 -

Isringhausen Imports responded

Thanks, Bryon. Glad to hear you had a positive service experience.

May 01, 2021

Always a friendly atmosphere at Izzy! Also, service department is top notch. Thanks Brandon for getting me in and out quickly. I can’t wait to buy a 2022 Volvo! More

by teammack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
May 03, 2021 -

Isringhausen Imports responded

We only let our favorite customers call us "Izzy." By all means, call us "Izzy"! Thanks for your business, Team Mack!

April 30, 2021

As always, the service at Isringhausen Imports is exceptional in every respect. Thank you to a truly outstanding service department ... one that always focuses on the customer's needs!! More

by TL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Matt, and David
Apr 30, 2021 -

Isringhausen Imports responded

Thanks for the positive review, TL! We aim to please!

April 30, 2021

I received excellent service. Upon an overall inspection, it was discovered my two front tires were badly worn & driver side could blow out at any time and this was all from needing a front end alignment. I More

by alleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot & can’t find card
May 03, 2021 -

Isringhausen Imports responded

Wow! Great story! Thanks for sharing it.

April 29, 2021

Have been having my service work at Isringhausen since they became the M.B. Dealership in 1990’s. Always provide great service and I like the new video system for service, it is fantastic. More

by HOUSTON.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Zack
Apr 30, 2021 -

Isringhausen Imports responded

Thanks for your continued business. We're celebrating our 40th year in business this year, thanks in part to repeat customers like yourself!

April 29, 2021

Isringhausen has a fantastic service department. Everyone is very nice and the area is always clean. I now live in Chicago and always come back to Isringhausen for service. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 30, 2021 -

Isringhausen Imports responded

Wow! Thanks, Mary! Our service team members are the lifeblood of the dealership. Glad to hear your service experience is worth the trip.

April 28, 2021

The people at Isringhausen Inports made my experience what it was. I was helped as soon as I walked in, they knew who I was, and were able to get my car in immediately. They answered every question I had More

by MSKEFFINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 30, 2021 -

Isringhausen Imports responded

Thanks for the comment -- and your continued business!

April 28, 2021

Great service experience at Isringhausen. The only draw Great service experience at Isringhausen. The only draw back was the waiting area only had chairs for 2 people (due to spacing for COVID) so I under More

by bursott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember any names.
Apr 30, 2021 -

Isringhausen Imports responded

Thanks for the comment. We all look forward to the day Covid mitigation efforts are a thing of the past! In the meantime, we have to manage as best we can.

April 27, 2021

Liked the video and more in-depth discussion of the service and items to be prepared for future service needs and schedules. It was very helpful More

by ROBRIEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback. We understand not everyone is a car expert but still wants to make informed decisions. We're always happy to explain a range of repair and/or maintenance options.

April 27, 2021

Excellent service. Keeps you updated off and always prompt! Car came back shiny and new! I would recommend using them every time I need service. More

by KENNETH.GRINOLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 27, 2021 -

Isringhausen Imports responded

Thanks, Kenneth! Our service team members are the unsung heroes of the dealership! They go above and beyond for our customers every day!

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