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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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May 08, 2021

Isringhausen knows how to run a business. They insist on excellence and really never abandon this goal. Obviously they need to insure their customer pool. German car ownership is always expensive but I tr More

by CWYKARPEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 10, 2021 -

Isringhausen Imports responded

Thanks for the great review! You're certainly correct -- we're passionate about fine vehicles and love sharing that passion with our customers.

May 06, 2021

I had an unusual problem with my 15-year-old BMW, but Jeremy kept in close contact with me as the service team solved the problem and got my roadster back on the road. More

by PMBOATMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 07, 2021 -

Isringhausen Imports responded

Thanks for the feedback. Glad to hear you had a positive service experience.

May 06, 2021

Courteous, friendly service. Appreciate the video from the person who performed the work.Also appreciate the details of what was checked and how the items were rated. More

by evilkat44
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 07, 2021 -

Isringhausen Imports responded

Thanks for the feedback. Glad to hear you liked the video. It's a relatively new addition for us.

May 06, 2021

the service team was very diligent finding the cause of the problem. they identified an issue causing a short that ended up saving me money on an expensive part More

by J.W.OAKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zach
May 07, 2021 -

Isringhausen Imports responded

Glad to hear we saved you the time and money of a major repair. Our factory-trained techs really are the best in town.

May 06, 2021

Matt and Jeremy were very friendly, excellent hospitality, went above and beyond to make my day go smoother. The gentlemen that gave me rides to/from where I needed to go were extremely friendly More

by wellstransportllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Jeremy
May 07, 2021 -

Isringhausen Imports responded

Thanks for checking. We appreciate your kind words.

May 05, 2021

Excellent in all ways. Good communication, excellent repairs. An exemplary experience all the way around. Gary Rogers was clear in his communication, and the video provided by the tech explaining the More

by j.bauers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
May 07, 2021 -

Isringhausen Imports responded

Wow! Thanks for the great review! We appreciate it.

May 04, 2021

Excellent Service - Driving cross country when service light came. Isringhausen quickly identified the sensor, determined car safe to continue trip, & provided detailed listing of recommended services. More

by HENRYSDIXON
Recommend Dealer
Yes
Employees Worked With
Matt Teeter and Mr. Little
May 05, 2021 -

Isringhausen Imports responded

Glad to hear we were able to help. Car trouble is the last thing anyone wants on a long trip. Thanks for sharing.

May 04, 2021

They got me right in to the check my engine light and was able to repair promptly. I was impressed at the video they sent looking under my car and explaining everything in detail. Very professional and court More

by wellstransportllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 05, 2021 -

Isringhausen Imports responded

Thanks for the great review! The service videos are relatively new for us, but people seem to like them.

May 02, 2021

What can I say that I haven't already told everyone? Isringhausen Imports excels across the board in quality, value and satisfaction from start to end. Every time Im back they impress me with their cour More

by WSCOTTHANKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
May 03, 2021 -

Isringhausen Imports responded

Thanks for the great review, Scott. We appreciate your business!

May 02, 2021

I already gave 5 stars, that should cover.Please do not insist on 25 words----------------------------------------------------aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaabbbbbbbbbbbbbbbbbbbbbccccccccccccccccc.you are w More

by NEONATO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
Mar 13, 2023 -

Isringhausen Imports responded

Thank you for the great review of Isringhausen Imports of Springfield, Illinois!

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