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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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May 16, 2021

Great. They always take such great care of both me & my car. They are always friendly & take care of whatever my car needs almost immediately. They keep me informed & always provide transportation while More

by REBECCA.BEYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 17, 2021 -

Isringhausen Imports responded

Thanks, Rebecca. Glad to hear you had a positive service experience.

May 16, 2021

Excellent service! Appreciate the work you do! Everyone was friendly , Definitely will bring more business for you in the future, keep up with your good work! More

by EMYINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter
May 17, 2021 -

Isringhausen Imports responded

Thank you so much! We appreciate your business.

May 16, 2021

Matt is always friendly, I enjoy working with him. He goes above and beyond to provide Excellent Customer Service. A true example of Good Customer Service. More

by RTANDERS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter
May 17, 2021 -

Isringhausen Imports responded

Thanks for the great review! We'll pass along your comment to Matt.

May 15, 2021

Always given excellent service, everyone is so friendly and very accommodating really try to satisfy your concerns and needs. I always have excellent service they take care of the issues More

by OLM_507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Brian.
May 17, 2021 -

Isringhausen Imports responded

Thanks! Our service team members are the unsung heroes of the dealership! They really go above and beyond.

May 17, 2021 -

OLM_507 responded

We always get great service, and always a friendly greeting from all come in contact with. Thank you for your excellent service.

May 15, 2021

Brought my 2014 X5 in for service and maintenance. The staff was very professional and informative of what was recommended. The new system in place for providing view of my bill in real time was impressi More

by MAPICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 17, 2021 -

Isringhausen Imports responded

Thanks for the great review! We're investing in new technology to improve our level of service.

May 15, 2021

As always professional and transparent about all service. Sprinter was in for a recall and all work done to satisfaction and the time was taken to assure work was done correctly More

by SPROCKET0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
May 17, 2021 -

Isringhausen Imports responded

Thanks! We expanded our Sprinter/Metris service department in recent years, and it's becoming an important part of our business. Thanks for helping it grow.

May 12, 2021

Isringhausen is a top notch dealer with a top notch customer service experience. Whether it relates to the initial sale, or a routine service call, they are courteous, attentive, knowledgeable and pro More

by dstoddard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
May 13, 2021 -

Isringhausen Imports responded

Thanks for the awesome review! We try each day to earn our customers' business.

May 12, 2021

Service was excellent. Everybody provided prompt courteous service and made taking the cat in for service hassle free. Liked the video review showing what they went over when servicing the car. More

by BSIMON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get specific names but appreciated their work.
May 13, 2021 -

Isringhausen Imports responded

Thanks for the positive comment. People seem to enjoy the new service videos, just one more part of Priority 1 Service.

May 12, 2021

Friendly and prompt service. A caring dealer that values their customers time. Isringhausen strives for exemplary customer service provides a loaner vehicle if needed and takes time to ensure all their cust More

by jjdkmaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Brandon Nathon
May 13, 2021 -

Isringhausen Imports responded

Thanks for the great review! Our service team is the best!

May 11, 2021

Personable staff who make me and my vehicle feel part of the Isringhausen family. The only negative is that your service is expensive. Thank you. More

by dutchhollowlabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Landers, Brandon ?
May 11, 2021 -

Isringhausen Imports responded

Thanks for the feedback. We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.

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