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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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May 26, 2021

Helpful and professional service. Very much appreciated. Helped with a loaner car. They were responsive when we realized we had missed a scheduled maintenance service. More

by RLMATTICKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 26, 2021 -

Isringhausen Imports responded

Thanks for the positive review. We're always here to help!

May 25, 2021

They provide top notch service. Very friendly staff. Excellent mechanics! They got me in very quickly for a light that needed to be replaced. Offered me refreshments while I waited. More

by BJWILL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon last name unknown
May 26, 2021 -

Isringhausen Imports responded

Thanks for the review. Glad we were able to replace your light and get you on your way quickly.

May 25, 2021

My recent visit to ISRINGHAUSEN was EXCELLENT!A little My recent visit to ISRINGHAUSEN was EXCELLENT! A little wait time to visit with a customer from Decatur, a cup of coffee and a bottle of water and my More

by limitedsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 26, 2021 -

Isringhausen Imports responded

Thanks for the great review! We strive to make servicing your vehicle as painless as possible.

May 24, 2021

I had a good experience. I was there for a recall, and was informed Of recommended maintenance due. I had the oil changed, and the two other maintenances recommended More

by CARLAJRABE8591
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names, I don’t remember but I do remember he has the same birthday as I do May 27th
May 24, 2021 -

Isringhausen Imports responded

Thanks, Carla. Glad we could help you with the recall.

May 24, 2021

Great service from Gary and Zac and great work done by the service techs. As always this was a good experience with no problems or issues. these guys are the best. More

by GENEDEFRATIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers and Zac Parrish
May 24, 2021 -

Isringhausen Imports responded

Thanks, Gene. Our service team members are the unsung heroes of the dealership.

May 23, 2021

Always a pleasure dealing with such a fine organization that hires only quality individuals. Gary took time to update me numerous times on the status of my 911 a More

by BJENKINS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in service was exceptional
May 24, 2021 -

Isringhausen Imports responded

Thanks! Our factory-trained techs are the best in the business!

May 22, 2021

Came in for warranty work. Service person took the vehicle, indicated it wouldnt take long. I was shown the customer service area. They kept me informed of status. The vehicle was returned, work perfo More

by RFOLDS1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Clint
May 24, 2021 -

Isringhausen Imports responded

Thanks! Our service team members are the best in the business!

May 22, 2021

Took care of our service needs promptly - always has and always will! Thank you to Brad Miller and Mike Carver for helping us afterhours when picking up our car! More

by AWE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Brad and Mike
May 24, 2021 -

Isringhausen Imports responded

Glad to hear everything worked out OK! Thanks for your business.

May 21, 2021

Clean, efficient ready for me when I got there even though I was over 30 min late. I got into construction zone with a reduced speed for much of my hour and 45 min drive to the dealership. More

by julieglover75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary,Zack, Matt Parr
May 24, 2021 -

Isringhausen Imports responded

Thanks, Julie. Did you know we offer vehicle pickup/drop-off within 100 miles of the dealership for Priority 1 customers? Maybe that would be a good option for you.

May 20, 2021

As always perfect service! Dropped off my car, picked up a loaner for the day and was on my way! They promptly got my regularly scheduled maintenance done and I went back to pick up my car. I love More

by MHovis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
May 21, 2021 -

Isringhausen Imports responded

Thanks for the great review! We try to make servicing your vehicle as painless as possible. Dare we say, enjoyable?

May 21, 2021 -

MHovis responded

Always enjoyable!!!! Always treated like a valuable customer!

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