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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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May 29, 2021

Always excellent. Great friendly service, very reliable, and an oustanding team! Isringhausen dealership has been my preferred place to shop for Mercedes and BMW for over 20 years. More

by LORENZINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
Jun 01, 2021 -

Isringhausen Imports responded

Wow! Thanks for the great comment. We're celebrating our 40th year in business this year, thanks to loyal customers like you! We appreciate it!

May 29, 2021

Every time I have been in for service, the experience has been superb in every way. I decided after my last visit that I will be a more regular customer. Special thanks to Jeremy and Mike for all they do. More

by Bob Hagler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Mike
Jun 01, 2021 -

Isringhausen Imports responded

Thanks for letting us earn your business, Bob. We appreciate it.

May 28, 2021

Can’t begin to explain how disappointed I was . Feel that buying that vehicle was a mistake. Was told the brakes were fine and less than 10k miles I need front and rear brakes ! Not good. Price for brak More

by sswance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon.
May 28, 2021

I've been dealing with Isringhausen Imports for nearly 20 years. I have never been disappointed by their service and attention to detail. Staff are always cordial, helpful and cooperative. More

by karlgroesch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager and Assistant
May 28, 2021 -

Isringhausen Imports responded

Thanks, Karl. Our service team members are the unsung heroes of the dealership.

May 28, 2021

I had a great experience with your service department. This is my first purchase from Isringhausen and so far I have been extremely happy. Zach immediately came to me when I pulled in to find out what I More

by JANECHEVALIER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
Jun 01, 2021 -

Isringhausen Imports responded

Glad to hear you had a positive service experience, Jane. We hope it's the first of many.

May 27, 2021

Had a run flat tire go bad just outside of Springfield on my way to St Louis. It was afternoon and worried I’d be stuck. Mike Dejanovich went beyond a reasonable effort to try to get me back on the road. Loc More

by MBRENNOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Dejanovich
May 28, 2021 -

Isringhausen Imports responded

Thanks for sharing such a great story! Mike is one of our best.

May 27, 2021

My vehicle needed to be transported to Isringhausen for service from Quincy, Il. I spoke Zach Parrish, Isringhausen service specialist, and set up appt. and he also helped me with tow service etc. The ent More

by DENNIS.SHULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
May 28, 2021 -

Isringhausen Imports responded

Thanks, Dennis. Glad to hear we were able to be of service.

May 27, 2021

We have been buying cars at Isringhausen Imports since the early 80s and have always been pleased with the sales as well as the service department. More

by BAKERS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in the service department is always professional and helpful.
May 28, 2021 -

Isringhausen Imports responded

Thanks! We're celebrating our 40th year in business thanks to awesome customers like you!

May 27, 2021

Isringhausen always strives to take excellent care of my vehicle. If you need a loaner car they are good about providing one with advance notice. More

by lothar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 28, 2021 -

Isringhausen Imports responded

Thanks for the positive review. Glad to hear you're taking advantage of our Priority 1 Service.

May 26, 2021

The staff in the BMW side is always making sure that the customer's needs are met with friendly expert service. I always feel welcomed while I'm there. More

by JDOWNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, DJ
May 26, 2021 -

Isringhausen Imports responded

Thanks for the positive review and your continued business. We appreciate it!

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