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Isringhausen Imports - Service Center

Springfield, IL

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264 Reviews

264 Reviews of Isringhausen Imports - Service Center

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June 10, 2021

This by far was my greatest experience. The video showing my car was next level. This is exactly what I like to actually show me what’s wrong and get it right. More

by TEXX76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and the employe who work on my car
Jun 10, 2021 -

TEXX76 responded

Gary and the Mercedes Benz team was awesome

June 10, 2021

Simply the best! Top quality service, unequalled customer service, and a beautiful, sparkling clean showroom. I am always treated with the utmost courtesy and respect. No other dealership in my ar More

by DPUMA3911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard, Matt Teeter
Jun 14, 2021 -

Isringhausen Imports responded

Thanks for the amazing review! We appreciate it!

June 09, 2021

This is our seventh vehicle purchased at this dealership and have found the service and hospitality first rage in all instances. The staff is always very accommodating and quite friendly at all times. The More

by RHORWEDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers and Dave Heimlich.
June 09, 2021

Timely service and friendly people...what else can we ask for? In and out much quicker than I expected. Usual sevice for Isringhausen and staff. More

by davetravel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
June 08, 2021

I have had excellent personal attention to me and my vehicles when taking them to Isringhausen. Their new video procedures of the work being done are a great way to instill confidence in the inspection More

by EPARKINSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matt T., jeremy
Jun 09, 2021 -

Isringhausen Imports responded

Thanks! We try to make servicing your vehicle as pleasant as possible. Glad to hear you like the new service videos, too.

June 08, 2021

We had our car picked up for service and although we didn’t use it a car was left for our use. This is an excellent feature of Volvo service. The service of our car was very professional and a video of More

by KEN.LEMASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 09, 2021 -

Isringhausen Imports responded

Thanks, Ken! Those are but a few benefits of our Priority 1 Service.

June 08, 2021

It has always been very good. I go back every year for yearly service. Anyone I have ever dealt with have always been friendly. I will return next year. More

by cardsajh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 09, 2021 -

Isringhausen Imports responded

Glad to hear you had another positive service experience. See you next year!

June 07, 2021

The maintenance tech and Carl the service manager were both truly outstanding. I was broken down on a 3 day weekend while traveling thru Illinois with no hotel rooms available. Being towed to your dealers More

by KRAUSE.HOUSE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 09, 2021 -

Isringhausen Imports responded

Wow! Thanks for sharing this incredible story! Glad we could help get you on your way.

June 07, 2021

Great and Friendly Service. Fixed a Tire that had a small screw in it. Most likely came from a license plate. Awesome Job Overall! #isringhausen More

by jjfinch3457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden
Jun 09, 2021 -

Isringhausen Imports responded

Thanks! Glad we were able to fix your tire and get you on your way.

June 06, 2021

Excellent service , will continue to come in for services or buying a new car, please continue your great work, thank you from a satisfied customer More

by EMYINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 09, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business! We appreciate it.

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