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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

March 04, 2021

Fantastic experience. Everything went so smoothly and efficiently. Everyone was extremely courteous and professional! Would highly recommend Isringhausen auto to anyone in the future! Thanks so much! More

by EWOOLBRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 04, 2021 -

Isringhausen Imports responded

Thanks for the compliment! We love happy customers.

March 04, 2021

Great experience, my second car purchase with Mike Carver, very professional, straightforward, quick and efficient experience. Everyone was very nice and helpful. Would definitely recommend. More

by N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carver
Mar 05, 2021 -

Isringhausen Imports responded

Thanks for the compliment! Mike is one of our best!

March 03, 2021

Great service and communication. The Volvo concierge service where they picked up my car instead of having to drive to the dealership was an added plus ! More

by jerry.boster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 04, 2021 -

Isringhausen Imports responded

Glad to hear you took advantage of the complimentary vehicle pick-up/drop-off. It's one of the many benefits of Isringhausen's Priority 1 service.

March 03, 2021

The service was quick, efficient, and top notch as usual. Simply the best in town for many years - the main reason we chose Isringhausen Imports. More

by vescousa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Mar 04, 2021 -

Isringhausen Imports responded

Thanks for the compliment! Our service team members are the unsung heroes of our dealership.

March 01, 2021

Outstanding service and attention to my vehicle! Video of the inspection of my car was a surprise but great! Personnel were very nice and helpful, too. More

by SUESTOTS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have forgotten names, sorry, but everyone was great!
Mar 01, 2021 -

Isringhausen Imports responded

Hi, Sue. Glad you had a positive experience. Thanks for the feedback on the inspection videos -- they're a relatively new addition to our service experience.

February 28, 2021

Excellent service and customer care every step of the car buying process. My salesman, Nathan Griffel does an outstanding job of meeting the customer’s needs. More

by ECLREED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Griffel, Sean Oliver
Mar 01, 2021 -

Isringhausen Imports responded

Thanks for your kind words. Nathan is one of our best!

February 28, 2021

Our salesman, Nathan, was very knowledgeable, not only about the Volvo make we selected, but about others we were considering. He discussed specifics of space and amenities with us. We felt we had a fri More

by SSTEGEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Mar 01, 2021 -

Isringhausen Imports responded

Wow! What a powerful comment. We'll pass your words along to Nathan.

February 28, 2021

Isringhausen goes above excellent service. Looked like a new car when I arrived to pickup. Car was spotless and even the entire dashboard was dusted! My total cost was less than quoted! They simply are the More

by MQUINO2348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 01, 2021 -

Isringhausen Imports responded

Thanks for the feedback. Our service team strive to deliver Priority 1 service every day.

February 27, 2021

I've bought several cars here and its' always a fantastic experience. You can't go wrong buying from Isringhausen. They are a first class dealership. More

by JFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Charlie and Anise
Mar 01, 2021 -

Isringhausen Imports responded

Thank you for your kind words, JFF. They're the kind of advertising you just can't buy.

February 27, 2021

Mike did a great job of listening to me and helping me I had two issues on a trip and hopefully with update it will be taken care of More

by JIMANDI38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike. Service
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