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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

March 26, 2021

State of the art facility offering exceptional sales and services. Very pleased with my experiences with Isringhausen Imports. I’m willing to pay a little more here for such great service. More

by Lighting guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Parrish
Mar 30, 2021 -

Isringhausen Imports responded

Thanks for the great review, LG. We try our best.

March 25, 2021

We have been a customer for over 30 years and always have found your staff to be the most responsive and attentive group of people to help in any situation. More

by maiello4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 25, 2021 -

Isringhausen Imports responded

Thanks for your continued business! Isringhausen is celebrating its 40th anniversary this year, thanks to repeat customers like you!

March 25, 2021

They do an excellent job of keeping you informed about the status. Good communicators and appreciated the video of my vehicle. Appreciate the use of a loaner vehicle More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 25, 2021 -

Isringhausen Imports responded

Thanks, Kenny! Glad to hear you had a positive service experience.

March 24, 2021

Professional and friendly service folks are very easy to deal with. Now on my 6th Volvo and am always pleased with Isringhausen service and sales More

by jmrrsn4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner, Mike Custer, Scott Sables
Mar 24, 2021 -

Isringhausen Imports responded

Your sixth Volvo? That's awesome! Thanks for you kind words ... and your continued business.

March 24, 2021

Your people care !! They are always quick to assist on any issue. The culture is professional and caring ! I refer friends and relatives all the time. More

by maiello4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden
Mar 24, 2021 -

Isringhausen Imports responded

Thank you! It means a lot to us that you would refer friends and family.

March 23, 2021

Polite, trustworthy, committed to great customer service. Skilled, thorough technicians. All of the staff instill confidence. Highly recommend! I plan to buy my next car at Isringhausen. More

by MARCIA.LARSON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
Mar 24, 2021 -

Isringhausen Imports responded

Thanks, Marcia. Our service team members are the unsung heroes of our dealership!

March 23, 2021

This is the first time I have purchased a car from Isringhausen, and the experience was better than most. Everyone was polite and friendly. My only criticism is that it took a long time, about 4 hours More

by ROJO1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Heimlich
Mar 24, 2021 -

Isringhausen Imports responded

Glad to hear you had a mostly positive experience. We try to respect people's time, but some deals take a bit longer than others. We appreciate the honest feedback. By the way, enjoy your vehicle and thanks for your business!

March 23, 2021

The service we have received in the past has been disappointing. Our current service experience left us with doubts about the response we received regarding a series of warning lights appearing on th More

by WYNSNOBS
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach, Anthony
March 19, 2021

Another great experience. This is the fifth vehicle we have purchased from Isringhausen and the third with Brad We appreciate Isringhausen professionalism and low key vibe which allows the quality of the More

by CWS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Miller
Mar 22, 2021 -

Isringhausen Imports responded

Wow! We love comments like this. They really let us know we must be doing something right! Thank you for sharing and for your continued business.

March 19, 2021

Our purchase was not on the level of a new Porsche, but you wouldn’t have know that thanks to the kind help we received. More

by WRD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Gerding
Mar 22, 2021 -

Isringhausen Imports responded

Thanks for the feedback. No matter which vehicle you purchase, we only have one level of service: the best!

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