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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

April 04, 2021

Customer since 1992. Sales and service 5 Star. In many ways, I value service more than sales and I can't say enough good things about Gary. More

by LJKOHAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 05, 2021 -

Isringhausen Imports responded

Wow! Thanks for your continued business. It means the world to us. We'll pass along your comment to Gary.

April 02, 2021

Very prompt professional service. Staff is very friendly and courteous staff. The waiting area is very clean and neat. Coffee, soda and water is always present plus a healthy snack. A very pleasurable ex More

by LERCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 05, 2021 -

Isringhausen Imports responded

Glad to hear you had a pleasant service experience. Our service staff are the unsung heroes of the dealership.

April 02, 2021

SWEET - while I was working they came to my workplace, did the repair and gone - EXCELLENT ! Thanks! ... (adding words here to make this thing take) More

by CWORKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
didn't get his name
Apr 05, 2021 -

Isringhausen Imports responded

Thanks! We try to make servicing your vehicles as convenient and painless as possible.

April 02, 2021

I’m happy that we decided upon ISRINGHAUS to service and repair our vehicle. There will always be competitors that you can take your autos to. But, ISRINGHAUS offers more than just Service. They treat ev More

by jlreed040487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for your kind words. As the saying goes, anyone can sell you one car. Our goal is to make customers for life!

April 01, 2021

It's always a pleasure to have my auto serviced by your department. Very comfortable waiting area. Always fun to view the latest Volvo offerings. More

by HELENLKF97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Apr 05, 2021 -

Isringhausen Imports responded

We like seeing you too, Helen. Did you happen to check out the 2021 Volvo XC40 Recharge in our showroom? It's Volvo's first all-electric SUV. It's well worth a look.

April 01, 2021

Hi,Thanks again for the prompt attention to the leak I Hi, Thanks again for the prompt attention to the leak I had on my truck roof. Happy once again 👌 To all the folks at isringhausen Cheer More

by DEN.MOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All @ Volvo Service
Apr 05, 2021 -

Isringhausen Imports responded

Happy to be of service! We're here if you need us again.

April 01, 2021

The work was done promptly and correctly. No hassles. Comfortable waiting area with good coffee and snacks. This was for the car's 3rd routine service. More

by DBUTLER4
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for the review. Our goal is to make servicing your vehicle as pleasant and hassle-free as possible.

April 01, 2021

Expert Road test by mechanic found issue with rear wheel bearing. Parts ordered promptly and repaired in less than 2 days. Car delivery to my home as a convenience. More

by chuckbue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary the Service Manager. Jim the Mechanic.
Apr 05, 2021 -

Isringhausen Imports responded

Glad to hear you had a positive service experience, Chuck. Our factory-trained techs strive to fix the problem the first time!

April 01, 2021

My dealing with Mike Plohr and his manager Nick exceeded all expectations. Car was purchased and shipped cross country. Everything went smoothly. Highly recommend Isringhausen. More

by CAdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plohr, Nick Drum
Apr 05, 2021 -

Isringhausen Imports responded

Thanks, CA! We've been selling vehicles long-distance since our founding. Enjoy driving your vehicle in that California sunshine.

April 01, 2021

It is always a pleasure to visit this dealership, everyone is so friendly and always remembers who you are. Luke once again had to locate the perfect vehicle for me. Mike Custer has the patience of More

by JLREYNOLDS63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Custer
Apr 05, 2021 -

Isringhausen Imports responded

Thanks for the review. Luke and Mike are Porsche fans, through and through. Glad they could find the perfect vehicle for you. Enjoy!

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