Back

Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
Contact Dealership

229 E Jefferson St.

Springfield, IL

62701

Directions

By Type

Showing 1,029 reviews

April 15, 2021

I am very pleased with the professional support provided by Joe to document and ship the car to Guatemala. The vehicle is still in transit but I have received photographs from the delivery date and the day More

by TONY@CORPACSA.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Isringhausen
Apr 16, 2021 -

Isringhausen Imports responded

Thanks for sharing, Tony! We understand car lovers, including ones in Guatemala. Enjoy your vehicle!

April 15, 2021

Jeremy is incredible at his craft! His follow-up and thorough nature are very much appreciated. If you call him after hours, he always answers or calls you right back. More

by RANDHARBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 16, 2021 -

Isringhausen Imports responded

Thanks for the feedback. Jeremy is one of our best!

April 15, 2021

Zac Parrish, service adviser, was very helpful and knowledgeable and handled my service visit in a very efficient manner. I always appreciate Ron taking me to and from the mall. More

by RUTH_TOWNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
Apr 16, 2021 -

Isringhausen Imports responded

Thanks for the review, Ruth. We'll pass along your compliment to Zach.

April 14, 2021

Service for auxiliary battery malfunction went as planned and as promised. Problem was with scheduling, called on Monday morning and was told could schedule for Friday. Book says should not operate vehicle w More

by mlopian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 16, 2021 -

Isringhausen Imports responded

Glad to hear we ultimately solved your problem. We try to be as flexible as possible with scheduling, but prioritizing is difficult when most people rely on their vehicles on a daily basis.

April 14, 2021

Thank you Zack for everything last week and thank you Ron! You both were a pleasure to work with and I look forward to my next service appointment. More

by LMBUCCI5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Parrish and Ron
Apr 16, 2021 -

Isringhausen Imports responded

Thanks for the positive review. We try to make servicing your vehicle as painless as possible.

April 13, 2021

They were very responsive and easy to deal with, great communication before and after the sale. I love that they can ship cars across the country, for those of us with understocked local dealerships. More

by Handschaltung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drum, Mark Dresch, Brad Miller
Apr 16, 2021 -

Isringhausen Imports responded

Thanks for the compliment! We've been doing long-distance sales for most of our history and enjoy serving customers around the country.

April 13, 2021

Top shelf service from the beginning to the end of the sale! Cannot rave enough about the experience. Mike makes car buying easy & exciting! Thanks More

by LESLIE.HOPKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Custer
Apr 15, 2021 -

Isringhausen Imports responded

Thanks, Leslie! We'll pass along your comment to Mike. Enjoy your vehicle!

April 12, 2021

Quality product and service. Excellent customer oriented interpersonal skills. Takes ownership of customer's issue or request and pursues to a thorough and satisfactory closure. More

by KYCOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Apr 12, 2021 -

Isringhausen Imports responded

Thanks! Our service team members are the unsung heroes of the dealership!

April 11, 2021

Always a great experience. Friendly, helpful and knowledgeable. We have purchased other vehicles here in the past and we are always pleased. Nick and Brad are g Reeeeeee at to work with every time More

by PPHILLIPSMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Miller and Nick Drum
Apr 12, 2021 -

Isringhausen Imports responded

Thanks! We know you have lots of choices when it comes to buying a vehicle and sincerely thank you for your business!

April 10, 2021

Service was done in a reasonable time. Costs and time estimates were met. The waiting area is safe and clean. Everyone is friendly and respectful. More

by RVDOGS02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 12, 2021 -

Isringhausen Imports responded

Thanks for sharing. We try our best!

...
85
...