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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

April 24, 2021

Took good care of the car. I flew up from south Florida to purchase a decently used car from them (5 years old) and they had it looking great when I got there and ready for a long drive. More

by LUCASDORANTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plohr
Apr 27, 2021 -

Isringhausen Imports responded

Wow! Thanks for sharing, Lucas. We love our long-distance customers. We know you have lots of choices when buying a vehicle and thank you for choosing Isringhausen.

April 24, 2021

We always have wonderful customer service at Isringhausen. Friendly staff and great service. We like the video they send as well so we can see what is going on with the car. More

by lam249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback. The service videos are relatively new for us, but the response has been strong. We're glad to hear they enhance the overall service experience.

April 23, 2021

Amazing people, great service, quality in every way. We buy all of our vehicles here however my new wife has an Alfa Romeo and they treat it as if they sold it. At the end of her lease, we will be shopping More

by DJHINSPFLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl and Gary are peak performance professionals
Apr 23, 2021 -

Isringhausen Imports responded

Thanks! It means a lot to us when customers come back again and again. Thanks for the review and your continued business.

April 23, 2021

We were offered a loaner and since we live out of town, that saves us a lot. I also had other appointments that day in Spfd which helped. We were sent a video of what was checked and showing that all was More

by RIBOCRAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 23, 2021 -

Isringhausen Imports responded

Thanks for the great review! Sounds like you're enjoying the benefits of our Priority 1 service. The service videos are new, but people seem to like them.

April 23, 2021

Mr Volvo talks to me. He is starting to sound like a she. Thanks. The power steering battery I had mentioned last year but was overlooked? Why I called to get fixed More

by genewalk61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandan
Apr 23, 2021 -

Isringhausen Imports responded

Thanks for the feedback, Gene. We try our best to earn your business.

April 22, 2021

Excellent overall experience! I especially liked getting the video of Nick working on my car, driving a cool loaner BMW, and benefitting from the value pricing offered by Matt. More

by roger.bolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Nick
Apr 23, 2021 -

Isringhausen Imports responded

Roger, glad to hear you had a positive service experience. Thanks for the review!

April 22, 2021

Excellent overall experience!! I would consider purchasing additional vehicles from Inringhausen Imports. MJ Mathiot was professional & very customer service friendly. The delivery of the vehicle w More

by MARK@RS-INS.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Mathiot
Apr 23, 2021 -

Isringhausen Imports responded

Thanks, Mark! We'll pass along your comment to TJ. Enjoy your vehicle!

April 22, 2021

Brian Mitchell is the best. He has been my go to guy at Isringhausen for 15 years now and I have purchased or leased at least 12 vehicles thru him for my family and business. I will never buy from another More

by JJP2516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
Apr 23, 2021 -

Isringhausen Imports responded

Wow! Thank you so much for your continued business! We know you have lots of choices and it means a lot to us that you keep returning to Isringhausen. Thanks to loyal customers like you, we're celebrating 40 years in business this year! Enjoy your vehicle.

April 21, 2021

Amazing company, and the service excellent. Matt was great to work with, handled the transfer for PPI and the whole process was smooth. Sean was great with the paperwork needed. Thank you. More

by Aabueg2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Parr, Sean Oliver
Apr 23, 2021 -

Isringhausen Imports responded

Thanks for the positive review! Enjoy your new vehicle.

April 21, 2021

Our experience was fantastic. Mike Plohr, sales, was very knowledgeable on all the brands the dealership handles. We were given a great trade in value for our car as well as great price on the car we w More

by SCOTT_JAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plohr, Sean Oliver
Apr 23, 2021 -

Isringhausen Imports responded

Thanks, Scott. As they say, anyone can sell you a single car. We strive to create customers for life. Thanks for your business, and enjoy your vehicle.

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