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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

April 29, 2021

Have been having my service work at Isringhausen since they became the M.B. Dealership in 1990’s. Always provide great service and I like the new video system for service, it is fantastic. More

by HOUSTON.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Zack
Apr 30, 2021 -

Isringhausen Imports responded

Thanks for your continued business. We're celebrating our 40th year in business this year, thanks in part to repeat customers like yourself!

April 29, 2021

Isringhausen has a fantastic service department. Everyone is very nice and the area is always clean. I now live in Chicago and always come back to Isringhausen for service. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 30, 2021 -

Isringhausen Imports responded

Wow! Thanks, Mary! Our service team members are the lifeblood of the dealership. Glad to hear your service experience is worth the trip.

April 28, 2021

The people at Isringhausen Inports made my experience what it was. I was helped as soon as I walked in, they knew who I was, and were able to get my car in immediately. They answered every question I had More

by MSKEFFINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 30, 2021 -

Isringhausen Imports responded

Thanks for the comment -- and your continued business!

April 28, 2021

Great service experience at Isringhausen. The only draw Great service experience at Isringhausen. The only draw back was the waiting area only had chairs for 2 people (due to spacing for COVID) so I under More

by bursott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember any names.
Apr 30, 2021 -

Isringhausen Imports responded

Thanks for the comment. We all look forward to the day Covid mitigation efforts are a thing of the past! In the meantime, we have to manage as best we can.

April 27, 2021

Liked the video and more in-depth discussion of the service and items to be prepared for future service needs and schedules. It was very helpful More

by ROBRIEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback. We understand not everyone is a car expert but still wants to make informed decisions. We're always happy to explain a range of repair and/or maintenance options.

April 27, 2021

Excellent service. Keeps you updated off and always prompt! Car came back shiny and new! I would recommend using them every time I need service. More

by KENNETH.GRINOLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 27, 2021 -

Isringhausen Imports responded

Thanks, Kenneth! Our service team members are the unsung heroes of the dealership! They go above and beyond for our customers every day!

April 27, 2021

Isringhausen Service took excellent care of our 911's needs. As Always it was a pleasure spending time there. Great people to work with. Thanks to their Porsche Service Team! More

by donita1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Parrish
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the review and your continued business! We sincerely appreciate it!

April 26, 2021

I was totally pleased with my service on my Alfa Romeo Stelvio. I just had routine maintenance done but everyone I dealt with was amazing! Thank you so much for great customer service! :) More

by susie.havener
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl made my service appointment
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback, Susie! Glad to hear you had a pleasant experience. Although we mainly service our core makes (BMW, Mercedes, Porsche and Volvo), we're more than happy to service virtually any vehicle.

April 26, 2021

We want to especially thank Mike Dejanovich, the BMW service manager, who went out of his way to find winter tires and wheels for our 2011 BMW. Last winter, those tires were critical in helping us navig More

by richwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the feedback and your continued business! We're celebrating our 40th year in business this year, thanks in part to repeat customers like you!

April 25, 2021

The car was fixed promptly. The staff was friendly and went out of their way to make our repair as pleasant as possible. We were given a loaner car to use so we did not have to wait while they checked the More

by oller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner, Charlie
Apr 27, 2021 -

Isringhausen Imports responded

Thanks for the positive review. Glad to hear you're enjoying the benefits of Priority 1 Service. We know our customers' time is their most valuable commodity and act accordingly. Thanks again!

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