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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

May 12, 2021

I appreciated the friendliness and professionalism with which I was treated by all Isringhausen personnel during and after the lease of my Volvo XC40. I certainly felt like I was being treated honestly an More

by NBROWN1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Griffel, Scott Arnold
May 13, 2021 -

Isringhausen Imports responded

Glad to hear you had a pleasant lease experience here at Isringhausen. The Volvo XC40 is a great vehicle. Hope you enjoy it!

May 11, 2021

Personable staff who make me and my vehicle feel part of the Isringhausen family. The only negative is that your service is expensive. Thank you. More

by dutchhollowlabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Landers, Brandon ?
May 11, 2021 -

Isringhausen Imports responded

Thanks for the feedback. We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.

May 10, 2021

Brad Miller was very helpful in finding me a certified used BMW. He was knowledgeable and informative. And whenever I deal with the service department, they are so accommodating! More

by KANTFAM
Recommend Dealer
Yes
Employees Worked With
Brad Miller
May 11, 2021 -

Isringhausen Imports responded

Thanks for the feedback! We'll pass along your compliment to Brad.

May 08, 2021

Isringhausen knows how to run a business. They insist on excellence and really never abandon this goal. Obviously they need to insure their customer pool. German car ownership is always expensive but I tr More

by CWYKARPEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 10, 2021 -

Isringhausen Imports responded

Thanks for the great review! You're certainly correct -- we're passionate about fine vehicles and love sharing that passion with our customers.

May 08, 2021

Excellence in all areas. Sales, service, checkout were all friendly, efficient and overall experience was wonderful. We definately choose Isringhausen Imports again for our next purchase! More

by ROMOSINN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isringhausen, Luke Isringhausen, Mark Dresch
May 10, 2021 -

Isringhausen Imports responded

Thanks for letting us earn your business! We know you have lots of choices. Enjoy your vehicle!

May 06, 2021

Courteous, friendly service. Appreciate the video from the person who performed the work.Also appreciate the details of what was checked and how the items were rated. More

by evilkat44
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 07, 2021 -

Isringhausen Imports responded

Thanks for the feedback. Glad to hear you liked the video. It's a relatively new addition for us.

May 06, 2021

the service team was very diligent finding the cause of the problem. they identified an issue causing a short that ended up saving me money on an expensive part More

by J.W.OAKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zach
May 07, 2021 -

Isringhausen Imports responded

Glad to hear we saved you the time and money of a major repair. Our factory-trained techs really are the best in town.

May 06, 2021

Matt and Jeremy were very friendly, excellent hospitality, went above and beyond to make my day go smoother. The gentlemen that gave me rides to/from where I needed to go were extremely friendly More

by wellstransportllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Jeremy
May 07, 2021 -

Isringhausen Imports responded

Thanks for checking. We appreciate your kind words.

May 06, 2021

I had an unusual problem with my 15-year-old BMW, but Jeremy kept in close contact with me as the service team solved the problem and got my roadster back on the road. More

by PMBOATMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 07, 2021 -

Isringhausen Imports responded

Thanks for the feedback. Glad to hear you had a positive service experience.

May 05, 2021

Excellent in all ways. Good communication, excellent repairs. An exemplary experience all the way around. Gary Rogers was clear in his communication, and the video provided by the tech explaining the More

by j.bauers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
May 07, 2021 -

Isringhausen Imports responded

Wow! Thanks for the great review! We appreciate it.

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