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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

May 16, 2021

Cory worked me to find a vehicle sitting my needs and price. He was friendly and knowledgeable on the vehicle and offered any future assistance needed. More

by 4JRDAVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory lipsik
May 17, 2021 -

Isringhausen Imports responded

Thanks! Cory is a relatively new addition to our team, but he's learning fast! Thanks for your business, and enjoy your vehicle.

May 16, 2021

Excellent service! Appreciate the work you do! Everyone was friendly , Definitely will bring more business for you in the future, keep up with your good work! More

by EMYINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter
May 17, 2021 -

Isringhausen Imports responded

Thank you so much! We appreciate your business.

May 16, 2021

Matt is always friendly, I enjoy working with him. He goes above and beyond to provide Excellent Customer Service. A true example of Good Customer Service. More

by RTANDERS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter
May 17, 2021 -

Isringhausen Imports responded

Thanks for the great review! We'll pass along your comment to Matt.

May 15, 2021

Always given excellent service, everyone is so friendly and very accommodating really try to satisfy your concerns and needs. I always have excellent service they take care of the issues More

by OLM_507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Brian.
May 17, 2021 -

Isringhausen Imports responded

Thanks! Our service team members are the unsung heroes of the dealership! They really go above and beyond.

May 17, 2021 -

OLM_507 responded

We always get great service, and always a friendly greeting from all come in contact with. Thank you for your excellent service.

May 15, 2021

Brought my 2014 X5 in for service and maintenance. The staff was very professional and informative of what was recommended. The new system in place for providing view of my bill in real time was impressi More

by MAPICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 17, 2021 -

Isringhausen Imports responded

Thanks for the great review! We're investing in new technology to improve our level of service.

May 15, 2021

As always professional and transparent about all service. Sprinter was in for a recall and all work done to satisfaction and the time was taken to assure work was done correctly More

by SPROCKET0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
May 17, 2021 -

Isringhausen Imports responded

Thanks! We expanded our Sprinter/Metris service department in recent years, and it's becoming an important part of our business. Thanks for helping it grow.

May 13, 2021

Excellent product line, service/support, and staff. Interpersonal skills and attitude reflect understanding and desire to ensure a quality customer experience regardless of the interaction (sale, serv More

by KYCOFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isringhausen
May 13, 2021 -

Isringhausen Imports responded

Thanks! We try our best every day to earn our customers' business.

May 12, 2021

Isringhausen is a top notch dealer with a top notch customer service experience. Whether it relates to the initial sale, or a routine service call, they are courteous, attentive, knowledgeable and pro More

by dstoddard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
May 13, 2021 -

Isringhausen Imports responded

Thanks for the awesome review! We try each day to earn our customers' business.

May 12, 2021

Service was excellent. Everybody provided prompt courteous service and made taking the cat in for service hassle free. Liked the video review showing what they went over when servicing the car. More

by BSIMON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get specific names but appreciated their work.
May 13, 2021 -

Isringhausen Imports responded

Thanks for the positive comment. People seem to enjoy the new service videos, just one more part of Priority 1 Service.

May 12, 2021

Friendly and prompt service. A caring dealer that values their customers time. Isringhausen strives for exemplary customer service provides a loaner vehicle if needed and takes time to ensure all their cust More

by jjdkmaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Brandon Nathon
May 13, 2021 -

Isringhausen Imports responded

Thanks for the great review! Our service team is the best!

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