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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

May 19, 2021

Communication and professionalism was very good. The work was completed timely and video review and recap is an beneficial things for customers to see. Pleased with the overall visit. More

by bmw customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
May 19, 2021 -

Isringhausen Imports responded

Thanks for the feedback. The service videos are relatively new for us, but feedback has been strong.

May 18, 2021

The staff is very knowledgeable and so friendly. They always take great care of my vehicle and myself as well . Brandon is always friendly and helpful too ! The oil change seemed a little pricey. Not sur More

by TRACI.LYNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 19, 2021 -

Isringhausen Imports responded

We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.

May 18, 2021

Had damage to the car from a pheasant attack.Had to Had damage to the car from a pheasant attack. Had to leave the car for the weekend and there was more damage then anticipated and they did give me a More

by HNOVAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
May 19, 2021 -

Isringhausen Imports responded

Thanks for the positive review. Stay safe out there.

May 17, 2021

Top notch service. No complaints. Jeremy did a good job. Customers get spoiled using Isringhsusen services as they’ll never get this treatment anyplace in central Illinois. Thank you. More

by DIKDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 17, 2021 -

Isringhausen Imports responded

Thank you! We try our best every day because we know you have choices when it comes to servicing your vehicle.

May 17, 2021

Excellent and courteous service. Personnel are very attentive to questions asked. No high pressure to buy anything new. Only place I will continue to get service. More

by EPARKINSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Jeremy; also visited with Mike Plohr
May 17, 2021 -

Isringhausen Imports responded

Thanks for the review and your continued business. We appreciate it!

May 16, 2021

Friendly professional staff and quality service work. The benefit of providing a loaner vehicle or the offer to pick up the vehicle is great for out of town customers. More

by RGTZ17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy and Mike
May 17, 2021 -

Isringhausen Imports responded

Thanks for the positive review. We're glad you're taking advantage of our Priority 1 Service, including vehicle pick-up/drop-off.

May 16, 2021

Friendly and helpful dealership. Joe Isringhausen was very helpful and a pleasure to work with. I would recommend the dealership to anyone for their sales and service needs. More

by spcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isringhausen
May 17, 2021 -

Isringhausen Imports responded

Thank you! Word-of-mouth advertising is our favorite kind! Enjoy your vehicle.

May 16, 2021

BMW service is always top notch. Requiring 25 word minimum will cause me to not respond in the future. I love my X3 diesel and am delighted with mpg at 39.5. More

by Billr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 17, 2021 -

Isringhausen Imports responded

Thanks, Bill. Did you know we had the #1 rated BMW service department in the nation a few years ago? It's true!

May 16, 2021

Isringhausen Imports is a top notch dealership. Due to their service, professionalism, understanding, and accountability, I would absolutely drive from hours away to purchase from them again. Our Salesm More

by GailLyell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory, Anise, Sean
May 17, 2021 -

Isringhausen Imports responded

Gail, thanks so much for your kind words. Sorry to hear about the loss of your previous vehicle, but it sounds like Cory and Anies took good care of you. Enjoy your new vehicle!

May 16, 2021

Great. They always take such great care of both me & my car. They are always friendly & take care of whatever my car needs almost immediately. They keep me informed & always provide transportation while More

by REBECCA.BEYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 17, 2021 -

Isringhausen Imports responded

Thanks, Rebecca. Glad to hear you had a positive service experience.

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