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Isringhausen Imports
Springfield, IL
1,029 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
May 22, 2021
Came in for warranty work. Service person took the vehicle, indicated it wouldnt take long. I was shown the customer service area. They kept me informed of status. The vehicle was returned, work perfo vehicle, indicated it wouldnt take long. I was shown the customer service area. They kept me informed of status. The vehicle was returned, work performed to my satisfaction, and it was washed. Thank you for service well done. More
by RFOLDS1965
Verified CustomerEmployees Worked With
Anthony and Clint
May 22, 2021
Took care of our service needs promptly - always has and always will! Thank you to Brad Miller and Mike Carver for helping us afterhours when picking up our car! always will! Thank you to Brad Miller and Mike Carver for helping us afterhours when picking up our car! More
by AWE0
Employees Worked With
Matt, Brad and Mike
May 21, 2021
Clean, efficient ready for me when I got there even though I was over 30 min late. I got into construction zone with a reduced speed for much of my hour and 45 min drive to the dealership. though I was over 30 min late. I got into construction zone with a reduced speed for much of my hour and 45 min drive to the dealership. More
by julieglover75
Employees Worked With
Gary,Zack, Matt Parr
May 21, 2021
Just bought a new BMW. The sales person was excellent, and everyone I dealt with was very professional and friendly. The sales person was patient, helpful and very knowledgable as I looked at several cars and everyone I dealt with was very professional and friendly. The sales person was patient, helpful and very knowledgable as I looked at several cars before making a decision. More
by cchackett
Employees Worked With
Luke
May 20, 2021
As always perfect service! Dropped off my car, picked up a loaner for the day and was on my way! They promptly got my regularly scheduled maintenance done and I went back to pick up my car. I love up a loaner for the day and was on my way! They promptly got my regularly scheduled maintenance done and I went back to pick up my car. I love the pay online option! More
by MHovis
Employees Worked With
Zach
May 20, 2021
Zac was very understanding of my situation with my car explaining what it was going to cost and the whole team was outstanding. That’s why I come here because when I leave I know the job was done correct explaining what it was going to cost and the whole team was outstanding. That’s why I come here because when I leave I know the job was done correctly. I have peace of mine More
by TEXX76
Employees Worked With
Zac and the whole Mercedes service team
May 20, 2021
The service was very efficient and your personnel were very professional, attentive and accommodating, given my time restraints. It was a pleasant and rewarding experience. very professional, attentive and accommodating, given my time restraints. It was a pleasant and rewarding experience. More
by SENATORCOLLINS
Employees Worked With
Carl Mott
May 20, 2021
Matt provided excellent customer service and Steve who completed the service was detailed in the video. I appreciate all the information that was given to me before the work began on my car. completed the service was detailed in the video. I appreciate all the information that was given to me before the work began on my car. More
by ICEEEB63
Employees Worked With
Matt T, Stephen
May 19, 2021
Excellent business with friendly staff who know their stuff! David found the MerBenz we wanted right away! Thanks David! Car buying made easy. Highly recommend! stuff! David found the MerBenz we wanted right away! Thanks David! Car buying made easy. Highly recommend! More
by STANB1
Employees Worked With
David, Charlie, Matt
