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Isringhausen Imports
Springfield, IL
1,029 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
May 26, 2021
The staff in the BMW side is always making sure that the customer's needs are met with friendly expert service. I always feel welcomed while I'm there. customer's needs are met with friendly expert service. I always feel welcomed while I'm there. More
by JDOWNEY
Verified CustomerEmployees Worked With
Matt, DJ
May 26, 2021
Helpful and professional service. Very much appreciated. Helped with a loaner car. They were responsive when we realized we had missed a scheduled maintenance service. Helped with a loaner car. They were responsive when we realized we had missed a scheduled maintenance service. More
by RLMATTICKS
Employees Worked With
Gary
May 25, 2021
They provide top notch service. Very friendly staff. Excellent mechanics! They got me in very quickly for a light that needed to be replaced. Offered me refreshments while I waited. Excellent mechanics! They got me in very quickly for a light that needed to be replaced. Offered me refreshments while I waited. More
by BJWILL2
Employees Worked With
Brandon last name unknown
May 25, 2021
My recent visit to ISRINGHAUSEN was EXCELLENT!A little My recent visit to ISRINGHAUSEN was EXCELLENT! A little wait time to visit with a customer from Decatur, a cup of coffee and a bottle of water and my My recent visit to ISRINGHAUSEN was EXCELLENT! A little wait time to visit with a customer from Decatur, a cup of coffee and a bottle of water and my BMW was delivered. Coming to ISRINGHAUSEN is always a very pleasant experience. Thanks. SE. More
by limitedsr
Employees Worked With
Jeremy
May 24, 2021
I had a good experience. I was there for a recall, and was informed Of recommended maintenance due. I had the oil changed, and the two other maintenances recommended was informed Of recommended maintenance due. I had the oil changed, and the two other maintenances recommended More
by CARLAJRABE8591
Employees Worked With
I’m terrible with names, I don’t remember but I do remember he has the same birthday as I do May 27th
May 24, 2021
I have nothing but good things to say about my experience. Luke Gedaminski was great to work with. He was detailed, responsive, and answered all questions that I had. With it being my first BMW, L experience. Luke Gedaminski was great to work with. He was detailed, responsive, and answered all questions that I had. With it being my first BMW, Luke took my husband and I though all the systems explaining the options and helping us get set up. So often when going to a car dealership I find myself knowing more about the car I'm looking at than the salesman. This was certainly not the case with Isringhausen and Luke. His customer service was OUTSTANDING. More
by ALYSSA.VANSOLKEMA
Employees Worked With
Luke Gedaminski
May 24, 2021
I came in with my 2020 Volvo .I spoke with Brian with my interest about a new Volvo Suv. your dealership had none available. so I selected a 2021 Mercedes great car. interest about a new Volvo Suv. your dealership had none available. so I selected a 2021 Mercedes great car. More
by NEWAGE1951
Employees Worked With
Brian Mitchell
May 24, 2021
Great service from Gary and Zac and great work done by the service techs. As always this was a good experience with no problems or issues. these guys are the best. the service techs. As always this was a good experience with no problems or issues. these guys are the best. More
by GENEDEFRATIES
Employees Worked With
Gary Rogers and Zac Parrish
May 23, 2021
Always a pleasure dealing with such a fine organization that hires only quality individuals. Gary took time to update me numerous times on the status of my 911 a that hires only quality individuals. Gary took time to update me numerous times on the status of my 911 a More
by BJENKINS2
Employees Worked With
Gary in service was exceptional
May 22, 2021
Isringhausen always provides excellent service whether sales or service. Brian Mitchell is fantastic and always pays attention to detail. This is the second Volvo I have purchased from Brian and he can sales or service. Brian Mitchell is fantastic and always pays attention to detail. This is the second Volvo I have purchased from Brian and he can answer every question I have and always explains how to operate everything in the car. I have worked with Sean and he is wonderful also. More
by Mary
Employees Worked With
Brian Mitchell, Shawn
