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Isringhausen Imports
Springfield, IL
1,029 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
June 03, 2021
Mike Carver and Scott Arnold were terrific to deal with. Their customer service was above and beyond. They both took time to answer questions, explain the functions of our van, and just be friendly. Their customer service was above and beyond. They both took time to answer questions, explain the functions of our van, and just be friendly. More
by DANIELPOTTRATZ
Verified CustomerEmployees Worked With
Mike Carver, Scott Arnold
June 03, 2021
I loved receiving the video clip from Steve, showing me what he was reviewing and doing to the car. I’ve never, ever experienced anything like that with other service departments! Kudos to this team! It pu what he was reviewing and doing to the car. I’ve never, ever experienced anything like that with other service departments! Kudos to this team! It puts Isringhausen head and shoulders above anyone who dares to compete! More
by andreadhowe66
Employees Worked With
Steve, Matt
June 03, 2021
Very nice and friendly. Prices are about average. The new video that they show you while checking your car is nice. it helps to explain what is going on. The driver that came to get my car was very nice. video that they show you while checking your car is nice. it helps to explain what is going on. The driver that came to get my car was very nice. More
by wildmustangmom
Employees Worked With
Not sure names
June 02, 2021
Very professional dealership who works at excelling at Very professional dealership who works at excelling at customer service. Very pleased with how I’ve been treated. Would not have any reason to shop Very professional dealership who works at excelling at customer service. Very pleased with how I’ve been treated. Would not have any reason to shop another dealership More
by tkiper
Employees Worked With
Gary and Jimmy
June 01, 2021
The customer service provided by Mike Carver, Scott Arnold and the Volvo service department was top notch. I will be an Isringhausen customer for life. Arnold and the Volvo service department was top notch. I will be an Isringhausen customer for life. More
by SCUBA0413
Employees Worked With
Mike Carver, Scott Arnold
June 01, 2021
As always, the team at Isringhausen takes great care of you. The amenities and the conversations I have make bringing my vehicle in for service a real treat! you. The amenities and the conversations I have make bringing my vehicle in for service a real treat! More
by Ian Richardson
Employees Worked With
Mike, Brad
June 01, 2021
Great service, great staff and an excellent overall experience. The entire process was a pleasure. We would highly recommend Isringhausen to anyone looking for a vehicle. experience. The entire process was a pleasure. We would highly recommend Isringhausen to anyone looking for a vehicle. More
by smilloy11
Employees Worked With
Brad Miller, Mark Dresch, Rob Landers
May 30, 2021
It was a real friendly dealership and this is are first Mercedes. Kent went over the whole car and explained everything on the car that I bought. Thanks again Mercedes. Kent went over the whole car and explained everything on the car that I bought. Thanks again More
by ABLUESFAN
Employees Worked With
Kent Hill and Sean in finance
May 29, 2021
Always excellent. Great friendly service, very reliable, and an oustanding team! Isringhausen dealership has been my preferred place to shop for Mercedes and BMW for over 20 years. and an oustanding team! Isringhausen dealership has been my preferred place to shop for Mercedes and BMW for over 20 years. More
by LORENZINI
Employees Worked With
Zach Parrish
