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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

June 06, 2021

I’ve purchased more than 50 vehicles and my experience at Isringhausen was as professional as it gets. Super nice, honest and knowledgeable team. Thanks for making it easy. More

by SBRAVERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Geoff
Jun 09, 2021 -

Isringhausen Imports responded

Wow! That's quite an endorsement. Thanks for your kind words -- we pride ourselves in being the best!

June 06, 2021

Excellent service , will continue to come in for services or buying a new car, please continue your great work, thank you from a satisfied customer More

by EMYINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 09, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business! We appreciate it.

June 05, 2021

I’m not a fan of the cost of repairs for older BMWs. But, at least I can trust the work being done and parts being used to make my car drive like new. I wouldn’t go anywhere else. More

by Genesis Won me Over
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 09, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business.

June 05, 2021

Always a pleasure to service your Volvo at Isringhausen. They keep your maintenance records unto date so you can schedule your vehicle for appropriate service at your convenience. If there are problems spot More

by DRUMME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
June 05, 2021

Jeremy is friendly and accommodating he is a definite asset. Jfhfh jfjfj jfjf jfjf jfjf jfjfj jfjf jfjf jfjf jfjfj jfjf jfjfj jfjf fjfjf fj More

by MDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 09, 2021 -

Isringhausen Imports responded

Thanks! Jeremy is one of our best!

June 05, 2021

From the first contact with a sales associate, Kent Hill, to finalizing the sale with Sean Oliver, my new car purchase with Isringhausen was an impeccable experience. More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent H., Sean O.
June 04, 2021

Past customer and have always relied on Brian Mitchell. Will always use and recommend him as my sales person Trust Isringhausen for cars and the services they provide More

by trlw1107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
Jun 04, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business! Brian is one of our best. We'll pass along your comment to him.

June 04, 2021

the staff is friendly and the service always matches or exceeds my expectations. The new video clip of the vehicle in the service bay is interesting. More

by ROB.PIETROBURGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeremy
Jun 04, 2021 -

Isringhausen Imports responded

Thanks, Rob! People seem to like the new service videos. They're a great way to visually explain any recommended service. They're the next best thing to being shown an issue in person.

June 04, 2021

Matt was very courteous. He informed me of services needed and cost. He checked with me about courtesy car wash, which I declined. The service staff is very careful with your car. Matt went over servic More

by TMMCD56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter
Jun 04, 2021 -

Isringhausen Imports responded

Thanks for the great review. Our service team goes above and beyond every day!

June 03, 2021

Whenever I need to have service on my 2015 BMW (which isn't very often) I always find the staff very friendly and personable from the moment I walk into the dealership. They explain exactly what needs t More

by sdferry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
Jun 03, 2021 -

Isringhausen Imports responded

Thanks! Our service department is the lifeblood of our dealership.

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