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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

June 10, 2021

Simply the best! Top quality service, unequalled customer service, and a beautiful, sparkling clean showroom. I am always treated with the utmost courtesy and respect. No other dealership in my ar More

by DPUMA3911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard, Matt Teeter
Jun 14, 2021 -

Isringhausen Imports responded

Thanks for the amazing review! We appreciate it!

June 09, 2021

This is our seventh vehicle purchased at this dealership and have found the service and hospitality first rage in all instances. The staff is always very accommodating and quite friendly at all times. The More

by RHORWEDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers and Dave Heimlich.
June 09, 2021

Timely service and friendly people...what else can we ask for? In and out much quicker than I expected. Usual sevice for Isringhausen and staff. More

by davetravel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
June 08, 2021

I have had excellent personal attention to me and my vehicles when taking them to Isringhausen. Their new video procedures of the work being done are a great way to instill confidence in the inspection More

by EPARKINSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matt T., jeremy
Jun 09, 2021 -

Isringhausen Imports responded

Thanks! We try to make servicing your vehicle as pleasant as possible. Glad to hear you like the new service videos, too.

June 08, 2021

Each person I interacted with was courteous, helpful, and non-pressuring. While they are known nationwide for their import sales, they had an immaculate pre-owned Suburban in their showroom. It was exactly ( More

by SARAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Mathiot
Jun 09, 2021 -

Isringhausen Imports responded

Thanks, Sarah! Glad you found the right Suburban for you, and thanks for pointing out that we sell more than luxury imports.

June 08, 2021

We had our car picked up for service and although we didn’t use it a car was left for our use. This is an excellent feature of Volvo service. The service of our car was very professional and a video of More

by KEN.LEMASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 09, 2021 -

Isringhausen Imports responded

Thanks, Ken! Those are but a few benefits of our Priority 1 Service.

June 08, 2021

Kent and Scott in finance both provided excellent service. This was the first time I bought a car here but have used the service department and did have an interaction with Kent while looking at a ca More

by ZAF Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Hill, Scott in finance
Jun 09, 2021 -

Isringhausen Imports responded

Thanks for allowing us to earn your business. We appreciate it!

June 08, 2021

It has always been very good. I go back every year for yearly service. Anyone I have ever dealt with have always been friendly. I will return next year. More

by cardsajh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 09, 2021 -

Isringhausen Imports responded

Glad to hear you had another positive service experience. See you next year!

June 07, 2021

The maintenance tech and Carl the service manager were both truly outstanding. I was broken down on a 3 day weekend while traveling thru Illinois with no hotel rooms available. Being towed to your dealers More

by KRAUSE.HOUSE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Jun 09, 2021 -

Isringhausen Imports responded

Wow! Thanks for sharing this incredible story! Glad we could help get you on your way.

June 07, 2021

Great and Friendly Service. Fixed a Tire that had a small screw in it. Most likely came from a license plate. Awesome Job Overall! #isringhausen More

by jjfinch3457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden
Jun 09, 2021 -

Isringhausen Imports responded

Thanks! Glad we were able to fix your tire and get you on your way.

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