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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

June 16, 2021

The service I received from Isringhausen imports was exquisite, . My service advisor Gary Rogers was Professional and polite. I live 2 1/2 hours away from the dealership, they picked up my 2015 Porsch More

by hassakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers
Jun 17, 2021 -

Isringhausen Imports responded

Thanks for the great review! Glad to hear you're enjoying the benefits of our Priority 1 Service.

June 15, 2021

Thank you for another excellent service. My tires were changed and scuffed wheels refinished, and it was completed efficiently and well. I have 3 MB serviced at Isringhausen and would not take any to any More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gray, Zach
Apr 12, 2023 -

Isringhausen Imports responded

Thanks for the review!

June 15, 2021

Matt arranged everything to pick my car up, bring me a loaner and bring my car back at no charge. Now, if we could just get him to accidentally bring me an M5 instead of my car.... More

by offrdk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 17, 2021 -

Isringhausen Imports responded

Glad to hear you like our vehicle pickup/drop-off service. Nice try on the free M5. :)

June 14, 2021

This was our eighth purchase from isringhausen imports. The dealer services are impeccable from sales to service. We always use our tried and trusted salesman Kent Hill to ensure a desirable outcome More

by kevinppratt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Kent Hill and the financial guy Sean.
Jun 17, 2021 -

Isringhausen Imports responded

Thanks, Kevin! Did you know we're celebrating our 40th year in business, thanks to loyal customers like you? It's true!

June 14, 2021

I found a Isringhousen to be extremely helpful professional and relational. Brian Mitchell, our salesman, went above and beyond to make sure we got in to the vehicle we wanted. More

by JADANC22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
Jun 14, 2021 -

Isringhausen Imports responded

Thanks! Brian is one of our best. We'll pass along your compliment.

June 14, 2021

Excellent. I’m always pleased with the friendly, polite and professional assistance. It’s easy to drop in for a quick question. I had an air conditioning question and they checked it and resolved it right More

by MBROLAND2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Homer & Cory
Jun 14, 2021 -

Isringhausen Imports responded

Glad to hear we were able to resolve your A.C. problem quickly and get you on your way. Thanks for the comment.

June 12, 2021

Friendly, explain what needs to be done, easy to make a service appointment, answers any & all questions I have. Will pick up & return car if needed. Still charge for tire rotation though! More

by c.b.stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 14, 2021 -

Isringhausen Imports responded

Thanks for the great review, C.B., and your continued business.

June 12, 2021

As has been the case over the past several years I have been a customer of Isringhausen, the service is superb. They are extraordinarily accommodating and go the extra mile to ensure logistical issues in d More

by steve@olsongc.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Rogers and Zach Parrish
Jun 14, 2021 -

Isringhausen Imports responded

Thanks, Steve. Vehicle pickup/drop-off is just one of the benefits of our Priority One service.

June 11, 2021

The service department is always very courteous, prompt and willing to help in any way. Everyone is very friendly. They are spot on with service and any other problem that may arise. More

by STMAROMA4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 14, 2021 -

Isringhausen Imports responded

Thank you! Our service team goes above and beyond every day!

June 10, 2021

This by far was my greatest experience. The video showing my car was next level. This is exactly what I like to actually show me what’s wrong and get it right. More

by TEXX76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and the employe who work on my car
Jun 10, 2021 -

TEXX76 responded

Gary and the Mercedes Benz team was awesome

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