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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

July 06, 2021

I’m very disappointed. Isringhausen fixed low hanging fruit costing $1,100, but did not address electrical issues. My car is now being totaled by insurance. Not sure I will ever deal with them again. More

by ADIOSIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
Jul 08, 2021 -

Isringhausen Imports responded

Sorry you had a less-than-satisfactory service experience. May we ask which of our repair shops (Mercedes, BMW, Volvo or Porsche) did the work? Thanks.

July 04, 2021

Wanted to buy a nice car from Isringhausen since my freshman year in college. Found the right car at the right time. Great dealership. I learned what the market would be for this car, if I sold it myse More

by dkwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Plohr
Jul 06, 2021 -

Isringhausen Imports responded

Thanks, DK. Glad to hear you finally achieved your goal. Enjoy your vehicle.

July 04, 2021

Everyone is very helpful and also informative of the service on our vehicle. Nathan answers all our questions that we may have. Chris has always take excellent care of all Volvos. More

by corvettelael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan and Chris
Jul 06, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business!

June 30, 2021

Very courteous, efficient, helpful with good follow-up. There is nothing else to say to meet my 215-word minimum. How about adding very accommodating? More

by gaylward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt. Mike
Jul 01, 2021 -

Isringhausen Imports responded

Thanks, Gayl! We try to make servicing your vehicle as pleasant as possible.

June 30, 2021

My family has bought and serviced exclusively with Isringhausen Imports since the 80s. We wouldn't even consider another dealership. There are plenty of copy cats and pretenders out there but there is More

by NICKDRUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Jul 01, 2021 -

Isringhausen Imports responded

Thanks, Nick! We're celebrating our 40th year in business, thanks to loyal customers like you!

June 30, 2021

Clean. Proactive in calling me for maintenance. Efficient. Like the video of my car being serviced. Emailed before the service guy told me it was finished. More

by JBMORISSETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 01, 2021 -

Isringhausen Imports responded

Thanks, JB. Glad to hear you liked the service video. We find they're a great way to communicate with customers and allow them to make informed decisions.

June 30, 2021

TJ was very helpful and friendly. The whole experience was very easy. More

by ASORKIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jul 01, 2021 -

Isringhausen Imports responded

Thanks! Glad to hear you had a pleasant car-buying experience. Enjoy your vehicle.

June 29, 2021

Brandon and the team were excellent, as always. Thank you. More

by NWEICHOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 29, 2021 -

Isringhausen Imports responded

Thanks! Brandon is one of our best. We'll pass along your compliment.

June 29, 2021

Brought in a CLS for Service A and service campaign transmission work. All was completed efficiently and well. Loaner was provided. No issues and overall pleasant service experience More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Anthony
Jun 29, 2021 -

Isringhausen Imports responded

Thanks, Carol! We appreciate your business.

June 29, 2021

I was looking for a specific car and they were able to find one. My guidelines were strict so I was over the moon. Our sales representative was amazing! My husband and I work long hours and Matt was under More

by shearmadness911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parr
Jun 29, 2021 -

Isringhausen Imports responded

Glad to hear you were able to find a vehicle that met your needs, not an easy feat these days. Matt is one of our best.

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