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Isringhausen Imports
Springfield, IL
1,029 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
July 18, 2021
Isringhausen service and sales team never disappoints! Kudos to Brian Mitchell and Gary/ Mercedes Service Department for always taking care of me! Recommend Isringhausen to all my friends and Relocation c Kudos to Brian Mitchell and Gary/ Mercedes Service Department for always taking care of me! Recommend Isringhausen to all my friends and Relocation clients ( I am a Realtor) More
by LINDAMARIEGREEN
Verified CustomerEmployees Worked With
Brian Mitchell and Gary Mercedes Service Manager
July 16, 2021
Always easy to schedule. Friendly and professional. Efficient. Love getting shuttle to and from work as well. Thanks for making the process so very easy. Efficient. Love getting shuttle to and from work as well. Thanks for making the process so very easy. More
by JALBERS0
Employees Worked With
Sorry can’t remember names. Everyone was awesome.
July 16, 2021
Very professional but relaxing atmosphere. Excellent Very professional but relaxing atmosphere. Excellent customer service. Everything was handled in a timely manner and went exactly as expected! We Very professional but relaxing atmosphere. Excellent customer service. Everything was handled in a timely manner and went exactly as expected! We were 100% satisfied! We worked with Matt last year as well as this year for our service appointment and will again next year More
by todd.willer
Employees Worked With
Matt Teeter
July 15, 2021
Mike is the best! He helped me decide on my first Mercedes and walked me through the high tech features. He made it so easy for me to enjoy the comfort of a Mercedes. Mercedes and walked me through the high tech features. He made it so easy for me to enjoy the comfort of a Mercedes. More
by BOWKER56
Employees Worked With
Mike
July 15, 2021
Always friendly and helpful. Recommend to all our friends. Video work on car and explains what is done. What needs done. Very courteous to give car to use. friends. Video work on car and explains what is done. What needs done. Very courteous to give car to use. More
by KABRULEY
Employees Worked With
Brad Miller
July 14, 2021
As always a great experience from initial scheduling, arrival and departure. The staff ar Isringhausen makes the service trip an enjoyable time. at the dealership. arrival and departure. The staff ar Isringhausen makes the service trip an enjoyable time. at the dealership. More
by KLR530
Employees Worked With
Mike.Matt and David
July 14, 2021
Excellent service. Courteous, friendly staff. Kept me informed on the progress on my vehicle. Excellent waiting area. Convenient scheduling and service hours. Excellent dealership and team! informed on the progress on my vehicle. Excellent waiting area. Convenient scheduling and service hours. Excellent dealership and team! More
by FULKS.ADRIAN.D
Employees Worked With
Service tech
July 13, 2021
Isringhausen seems to strive to take care of the customer and I’ve been impressed so far on the automated features that you receive when you get service completed. Keep it up! and I’ve been impressed so far on the automated features that you receive when you get service completed. Keep it up! More
by lynn.bandy
Employees Worked With
Jeremy Woodyard
