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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The ...
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

July 23, 2021

My service was excellent. There was some confusion with my invoice. I was emailed the invoice, requesting payment. When I called to pay with my card I was told it had not yet been sent over from Gary. Ic More

by RR7575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, unknown phone person answering when I asked for MB Service.
Jul 26, 2021 -

Isringhausen Imports responded

Sorry to hear about the billing error. We strive to get things right the first time but obviously fell short this time. Thanks for your patience and understanding.

July 22, 2021

Excellent service every time … service staff never disappoints. Like the new video that shows you the problem. Also like the car wash after service is completed. More

by JAVALA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Jul 22, 2021 -

Isringhausen Imports responded

Thanks! We try to make the service experience as pleasant as possible.

July 22, 2021

Always great service with the Isringhausen Springfield Volvo location. Easy to work with, dependable and always courteous. Love the great vacuum and washes after the service appts and the priority one ser More

by KATHY.RATAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Jul 26, 2021 -

Isringhausen Imports responded

Thanks, Kathy. Your feedback means a lot to us. Glad to hear our Volvo team took good care of you.

July 22, 2021

Like family 👍 Friendly I don’t have 25 words mmmmmmm Mmmmmmm Mmmmmmm Mmmmmmmmmmmmmmmmmmmmm Ffffffff Mmmmm Llllllll He hhg gif on his own and then I More

by pathmurphy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeramy & Mike
Jul 22, 2021 -

Isringhausen Imports responded

Thanks for the positive review. We appreciate it!

July 21, 2021

Brandon Horner never disappoints! Easy to schedule service and love getting the loaner vehicle so I can go about my business with no interruption to my day. More

by AMPEARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Jul 21, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business!

July 21, 2021

Outstanding thru entire process. I could not be more pleased with the service I received at Isringhausen Imports. Best dealership I have yet dealt with. More

by AIRDALE815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 21, 2021 -

Isringhausen Imports responded

Thanks! We try our best each day to earn our customers' business.

July 21, 2021

I have never been more impressed with any other customer service experience. They are always genuinely there to help you, no matter the issue. I won't take my car anywhere else. More

by Smokymountainstennessee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 22, 2021 -

Isringhausen Imports responded

Thanks for the wonderful review and your continued business.

July 19, 2021

I appreciate from my first call for service with Jeremy Woodyard, who is very professional, until I was able to pick up my car, the customer service was exceptional. More

by alexm1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Jul 21, 2021 -

Isringhausen Imports responded

That's for the great review, Alex, and your business!

July 19, 2021

Excellent Service and Excellent work preformed. They go way out of their way to accommadate the client. By far the best automobile sales and service in the Springfield area. More

by kensmith1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Mott, Brandon Horner
Jul 21, 2021 -

Isringhausen Imports responded

Thanks, Ken! We strive to deliver service that rivals the quality of the vehicles we sell.

July 18, 2021

I appreciate awesome the service but not the awesome cost. The people are great, the service top notch, but the price seems over the top. More

by LGREMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 21, 2021 -

Isringhausen Imports responded

Thanks for the feedback. We're glad you had a positive service experience. We strive to deliver the best service in town at a fair price. Others may be cheaper, but we offer factory-trained technicians who know how to fix problems right the first time, potentially saving customers time and money.

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