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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

July 27, 2021

Staff is friendly. I had good communication with Brandon and he was able to schedule an appointment quickly that worked with my schedule. Mechanics are very knowledgeable and always willing to talk and answ More

by SPRINGJ34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon & Jason
Jul 29, 2021 -

Isringhausen Imports responded

Thanks for the awesome review! Glad to hear you had a positive service experience.

July 27, 2021

Always receive friendly service. Very reliable and accommodating. Easy to make an appointment. I feel like my vehicle is well maintained and I receive an explanation as to what is being checked during More

by CAROL_GARRETT_50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Woodyard
Jul 29, 2021 -

Isringhausen Imports responded

Thank you, Carol. We try to make servicing your vehicle as pleasant and stress-free as possible.

July 27, 2021

Very good experience working with the Isringhausen team. Scott handled several requests to help get the vehicle ready for an out of state delivery. Well done! More

by JGROWNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Landers, Scott Arnold
Jul 29, 2021 -

Isringhausen Imports responded

Thanks! We love our out-of-state customers! Enjoy your vehicle.

July 26, 2021

Professional, experts, and accommodating. A pleasure to work with. Always able to resolve issues and work with the customer. Have purchased 5 vehicles from Isringhausen and they are my go to dealer wheneve More

by DEMETRIOS.BRADDOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Isringhausen, Scott Arnold
Jul 26, 2021 -

Isringhausen Imports responded

Wow! Thanks for the great review, Demetrios, and your continued business! We're celebrating our 40th year in business thanks to loyal customers like yourself. We appreciate it.

July 26, 2021

The staff at Isringhausen is always way beyond the quality of anything you get from any other BMW (or any other make for that matter) dealer. it spoils you to go anywhere else. More

by jhunt7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jeromy
Jul 26, 2021 -

Isringhausen Imports responded

Thanks for the amazing review! We know BMW drivers have high standards, and we try to meet or exceed those every time!

July 25, 2021

It was worth the trip. They delivered exactly what I wanted and when they said they would. It was a great experience, they made spending money fun. More

by SALLYAOWENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parr
Jul 26, 2021 -

Isringhausen Imports responded

Thanks, Sally! We're car lovers, too, and try to make the buying process as painless as possible so you can get to the fun part: driving your vehicle!

July 25, 2021

Always get excellent service and this time it was great as usual. Appreciate the coffee and convenient waiting area. Miss reading theWall Street Journal though. More

by JBHARMON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack also talked with bran mirchell
Jul 26, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business, JB. We appreciate it! Regarding the Wall St. Journal, I believe we temporarily pulled all of the magazines and newspapers from our waiting area as part of our Covid mitigation efforts. We hope to get those back soon.

July 25, 2021

Called to keep me informed and provided loaner for my convenience. Was an overall good experience. Dealership notified me of the recall and set up service as soon as possible. More

by RAY91899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 26, 2021 -

Isringhausen Imports responded

Thanks, Ray. Recalls aren't fun for anybody, but we try to make them as painless as possible. Thanks for understanding.

July 23, 2021

Timely and quality service. Tire leak repaired without replacing the tire as a cost savings ! Car was washed and annual maintenance cost reasonable. Thank you! More

by RLL1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Parrish
Jul 26, 2021 -

Isringhausen Imports responded

Thanks for the great review! Glad to hear we were able to fix the tire and get you on your way. See you next time.

July 23, 2021

Very welcoming and easy to work with! Mike Carver was a great guy to deal with and we couldn’t be happier with our new CLA 45 AMG! Thank you so much! Hope to do business with you guys again! More

by blainew1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carver
Jul 26, 2021 -

Isringhausen Imports responded

Great choice, Blaine! The CLA 45 AMG is a fun vehicle to drive, as you probably already know. As you're learning about the car and its features, please reach out or stop by if you have questions. We'd be happy to answer them. Enjoy your new vehicle, and thanks again for your business.

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