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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

July 29, 2021

Service was great, Quality service from a quality facility. Tires were put on and was out quickly. Good people, that do good work for a decent price. More

by jh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Jul 29, 2021 -

Isringhausen Imports responded

Thank you! We strive to make servicing your vehicle as painless as possible.

July 29, 2021

Very thorough, quick and high quality service. Service was done sooner than expected and the video review of the car by technician was a great innovation. A pleasure to do business with you. More

by LOUB773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Horner
Jul 29, 2021 -

Isringhausen Imports responded

Thanks, Lou. Glad to hear you liked the service video. They're a relatively new addition for us.

July 29, 2021

I am grateful that when I need a service on my cars, I can rely on you to do it correctly, always upbeat and gracious, thank you all, especially Jeremy. You rock man! More

by EMYINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 30, 2021 -

Isringhausen Imports responded

Thanks for the great review and your continued business!

July 29, 2021

As usual, service was a good experience. Matt did a great, professional job! Gave me a detailed explanation of future service needs to consider doing. More

by mebartscht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Teeter
Jul 30, 2021 -

Isringhausen Imports responded

Thanks! We try to make servicing your vehicle as painless as possible.

July 29, 2021

Great service. Had oil change. They always use the best synthetic oil on my Jeep. Got my tires checked. Got a new plate cover on the front. More

by jjfinch3457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 29, 2021 -

Isringhausen Imports responded

Thanks! We love servicing all makes and models!

July 28, 2021

Was excellent service and details to every need - They never fail to be there for us when we need to get in for service. Thank you as always- More

by PGREENE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 29, 2021 -

Isringhausen Imports responded

Thanks! We try to earn our customers' business every day.

July 28, 2021

Very impressive operation. Service area very clean and bright. Service tech knowledgeable and efficient. Received video within 2 hours. All work completed quickly. First class. More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Mott
Jul 29, 2021 -

Isringhausen Imports responded

Thanks, Tom. We want our service to rival the quality of the vehicles we sell.

July 28, 2021

I was extremely impressed with the professionalism, promptness and cleanliness at the service center. They answered any and all questions I had. My expectations were exceeded. Thank you. More

by DARRIC.MILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 29, 2021 -

Isringhausen Imports responded

Thanks, Darric. As the saying goes, our goal is to create customers-for-life.

July 28, 2021

Friendly swift service. Update on services that need to be done now and in the near future. Vehicle is clean and spotless when they are done. More

by ward5ht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Jul 29, 2021 -

Isringhausen Imports responded

Thanks! We think communication is key during all service visits.

July 28, 2021

The Best Dealer and Service department EVER!!It just The Best Dealer and Service department EVER!! It just doesn’t get more professional and more courteous than Isringhausen. Love the new service video More

by MOLLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Jul 29, 2021 -

Isringhausen Imports responded

Thanks, Molly! We appreciate your kind words. The service videos are a relatively new addition for us, but people seem to like them.

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