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Isringhausen Imports
Springfield, IL
1,029 Reviews
OUR PRIORITY IS YOU.
We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer.
The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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Showing 1,029 reviews
July 31, 2021
Always provides courteous and professional service. My questions are always answered and staff goes above and beyond to make sure I am satisfied. I actually enjoy getting my car serviced. They make a rea questions are always answered and staff goes above and beyond to make sure I am satisfied. I actually enjoy getting my car serviced. They make a real effort to know my name. More
by gldst4lif
Verified CustomerEmployees Worked With
Gary
July 31, 2021
Everything was great except This survey has my husband’s name on it instead of mine. I thought I had this corrected at my first service visit. Please change all communications to my name… Linda Daniels. name on it instead of mine. I thought I had this corrected at my first service visit. Please change all communications to my name… Linda Daniels. Thank you. More
by LDANIELS455
Employees Worked With
Don’t remember except Charlie. He is always helpful.
July 31, 2021
It is always a pleasure to have my car serviced. Staff is exceptionally helpful and friendly. Flexibility is so appreciated. Isringhausen keeps its customers happy! exceptionally helpful and friendly. Flexibility is so appreciated. Isringhausen keeps its customers happy! More
by SARARFREDERICK
Employees Worked With
Brandon
July 31, 2021
Excellent service! For many, many years I have had our now vintage Mercedes serviced at Isringhausen Imports. Love their new video detail as well of the service visit. now vintage Mercedes serviced at Isringhausen Imports. Love their new video detail as well of the service visit. More
by REDESIGNINGFUN
Employees Worked With
Gary and Jason
July 31, 2021
Bill and I were very pleased with the service we received at Isringhausen Imports. I am still trying to learn about the Mercedes. It is completely different than any car I have driven before but so far am at Isringhausen Imports. I am still trying to learn about the Mercedes. It is completely different than any car I have driven before but so far am very satisfied. The salesman was very informative and the man we did the paperwork was extremely efficient. Thank you for the great service. More
by PICKROSE
Employees Worked With
Matt
July 31, 2021
Staff were Friendly, respectful, helpful, not pushy. Communication and service were excellent. Rob an Scott were helpful and pleasant. Both went above and beyond to make the experience pleasant. And fre Communication and service were excellent. Rob an Scott were helpful and pleasant. Both went above and beyond to make the experience pleasant. And frequently encouraged me to contact them for any needs I may have now and in the future. More
by PSRN1301
Employees Worked With
Rob, Scott
July 30, 2021
Easy scheduling with prompt service. As always, a very clean facility. Nice and helpful employees. In addition to the scheduled service, some recall issues were noted and they were taken care of at the sa clean facility. Nice and helpful employees. In addition to the scheduled service, some recall issues were noted and they were taken care of at the same time. More
by RSMITH943
Employees Worked With
Brandon Horner
July 30, 2021
Scheduling was very easy. They explained what they did and what would be needed in the future. It seems as though it is a little on the expensive side. and what would be needed in the future. It seems as though it is a little on the expensive side. More
by SHARONTHOMAS0604
Employees Worked With
Don’t know
