Isringhausen Imports
Springfield, IL
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed
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I had the best service experience that I've received since I bought my first ML350 6 years ago. Zach was very thorough in sharing what I needed to have done and Jason (the technician) stepped away from since I bought my first ML350 6 years ago. Zach was very thorough in sharing what I needed to have done and Jason (the technician) stepped away from what he was doing to go on a drive with me to identify a strange noise. The dealership, and service waiting area, is clean and friendly. I'm making Isringhausen the only place I'll take my GLE 350. More
Very reliable and realistic time frames, very helpful , Matt was so well spoken and knowledgeable, he made us feel safe to leave our car in his care. Matt was so well spoken and knowledgeable, he made us feel safe to leave our car in his care. More
I had an excellent experience working with Luke Gedaminski. If I could give six stars, I would. Thank you Isringhausen for providing top notch customer service! Gedaminski. If I could give six stars, I would. Thank you Isringhausen for providing top notch customer service! More
Overall great team. I will be recommending this to any friends of mine that are in the market for a great buying experience. The team I met with on Saturday were all great. They strive for a great custom friends of mine that are in the market for a great buying experience. The team I met with on Saturday were all great. They strive for a great customer experience and it's evident that is what they strive for. The tenure of the staff there is a testament of this location. Dave who was my salesman has been with the company from the start 34 years. Very detailed and obviously doing it right being around that long. Anies is another 30+ year employee who is also about customer experience and satisfaction. Scott is new to the company, but is also very detailed was great to deal with as well as us having very similar backgrounds with military and sports. Unfortunately I have a problem and have bought a lot of cars in my lifetime :-), but I can say honestly this was the best overall experience for me in buying a car. It is the nicest car I have purchased so the expectation of the dealership should be high, but I can say they delivered on all things. More
Always timely and courteous service. I always get right in and completed quickly and right back out without delay! Everything is clearly explained before, during and after service in and completed quickly and right back out without delay! Everything is clearly explained before, during and after service More
The only place to do real business with impeccable people and buying a real vehicle. Rob is of upmost a gentleman and very knowledgeable in his product. and buying a real vehicle. Rob is of upmost a gentleman and very knowledgeable in his product. More
Everyone is very friendly and polite. They are helpful and efficient. They do excellent work on my BMW. Everything is very clean. I feel comfortable going there. Matt Teeter is very nice to me. and efficient. They do excellent work on my BMW. Everything is very clean. I feel comfortable going there. Matt Teeter is very nice to me. More
Very good response time for service calls and reaction to immediate problems: ex: Stalled vehicles- all around good customer service ! Good local reputation and owners support our community ! immediate problems: ex: Stalled vehicles- all around good customer service ! Good local reputation and owners support our community ! More
Love Dave Heimlich and Scott. Best car buying experience I’ve ever had was a breeze with lots of laughters. I bought a BMW X7 on this trip this has been my 4th purchases with Isringhausen. Dave has always b I’ve ever had was a breeze with lots of laughters. I bought a BMW X7 on this trip this has been my 4th purchases with Isringhausen. Dave has always been a darling and Scott was just precious. World class through and through ! More