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Isringhausen Imports

Springfield, IL

4.9
1,029 Reviews
OUR PRIORITY IS YOU. We believe that every person who walks through our doors deserves attention, honesty, and respect - including our employees. By working together in this way, we become more than a team; we become a family. Our belief is that if our employees function as a family, that family will extend its reach to our customer. The tenure of our 65 full-time employees averages 8 years. The difference at Isringhausen is that we demonstrate our consideration for our employees and our customers every day-- for without quality employees and satisfied customers, we cease to exist. Every day we work towards the greater good for our customers, our fellow employees and our community. Every Isringhausen employee attempts to follow the example of leadership, friendship, and integrity with which Rob Isringhausen led us for over 25 years.
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229 E Jefferson St.

Springfield, IL

62701

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Showing 1,029 reviews

December 23, 2021

Very informative and detailed analysis of why my car’s breaks squeaked when braking. Would highly recommend. More

by KATYMUELLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Dec 28, 2021 -

Isringhausen Imports responded

Thanks, Katy. Glad to hear you had a positive service experience. We're here when you need us!

December 19, 2021

Great salesman (Mike Plohr), painless paperwork. No pressure for extra coverages. Car nicely detailed and ready to pickup. More

by jpentzn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Plohr
Dec 22, 2021 -

Isringhausen Imports responded

Thanks for the great review and your business. We appreciate both!

December 16, 2021

In the 40 years I've been purchasing new vehicles, this was by far the worst experience I've had. Dealership lacks integrity. They fail to sell a vehicle at the advertised price after having agreed to do s More

by jpallagi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Custer
Dec 23, 2021 -

Isringhausen Imports responded

We understand your disappointment in not acquiring the vehicle in question. Inventory levels are low across the entire industry, and we’re trying to meet demand as best we can. We work with and sell our cars to out-of-state buyers on a regular basis and charge market value for our vehicles. During these unique times, market value or pricing can be over MSRP on certain cars. If we failed to communicate that clearly from the outset, we apologize. We stand by our track record of selling thousands of vehicles to out-of-market buyers over the years with consistently high customer satisfaction scores.

December 16, 2021

We had a great experience purchasing our new XC60. Every person that we interacted with was so very helpful in making this process work painlessly! More

by PHILSHULTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Nathan, & Charlie
Dec 22, 2021 -

Isringhausen Imports responded

Thanks for the great review, Phil. Glad to hear you had a pleasant buying experience. Enjoy our XC60.

December 14, 2021

Brian Mitchel was very very professional and informative. The finance manager was also very professional and accommodating. Very helpful. It was a very smooth transaction. More

by BEZIXX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Mitchel
Dec 15, 2021 -

Isringhausen Imports responded

Thanks for the great review and your business. We greatly appreciate both.

December 11, 2021

Sales consultant Mr. Brad Miller has been very helpful not only on this purchase but also all the time for more than 10 years. More

by MINHTWAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brad Miller
Dec 15, 2021 -

Isringhausen Imports responded

Thanks for your business. Brad is one of our best! We'll pass along your comment.

December 11, 2021

JT, Charlie and Mark made our experience very seamless, transparent and easy. I highly recommend Isringhausen. I thank the gentlemen who helped us. More

by SBPRO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT, Mark & Charlie
Dec 15, 2021 -

Isringhausen Imports responded

It was our pleasure! Thanks for your business, and enjoy your vehicle.

December 10, 2021

First class dealership. Their staff is top notch. I First class dealership. Their staff is top notch. I purchased a vehicle from them that was listed on CARFAX. I used the info from CARFAX and with t More

by MADCOWF4U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Landers, Sean Oliver
Dec 15, 2021 -

Isringhausen Imports responded

We love our long-distance buyers! Thanks for spreading the word, and enjoy your Denali.

December 10, 2021

Our experience with Isringhausen was no less than amazing. From start to finish we were treated with respect and care. We recieved exactly what you would expect from a dealership like Isringhausen. More

by coaldigger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isringhausen and Mark Dresch
Dec 15, 2021 -

Isringhausen Imports responded

Wow! Thanks for the wonderful compliment. Enjoy your vehicle.

December 10, 2021

Geoff and his staff are wonderful to work with. His dealership is a hidden gem, especially their racing group. More

by JLIONBERGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Custer
Dec 15, 2021 -

Isringhausen Imports responded

Thanks! We try our best every day to earn our customers' business.

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